Customer reviews from intexcorp.com
Intex - Metal Frame Above Ground Pool w/ Pump
Average customer rating
4.7
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
30
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for Intex - Metal Frame Above Ground Pool w/ Pump
Customer Rating
4
16ft X 8ft X 42in Prism Frame Rectangular Pool Set
on May 29, 2020
Posted by: Greg
It is a good pool for small kids, my 7-year-old can stand very easily. Once filled it did have a leak around one of the intakes. Repaired it and now good to go. Make sure you put the powder in where the rails go. it is a must for putting them in. It is more like 33-inch height because if you go to the 36 you are right at the edge of the liner in the corners. Water will spill out if you fill that high. I had a better pump so I cannot say anything about that. the spot you put it must be flat, and level, a must! The sides bow in until it is filled to the correct height. The ladder could be better but it works. Overall I am glad that I bought it.
Written by a customer while visiting intexcorp.com
Customer Rating
4
Prism 14 round x 42
on June 10, 2020
Posted by: Anonymous
We received this and it had all parts and set it up. But after filling about an inch the liner leaked significantly. I submitted a warranty claim and received a new liner 2 weeks later. So, after disassembling 2 weeks prior, I set it up again and after filling a 3rd full, we noticed a leak again in the replacement liner! I submitted a warranty claim.for this miner and the. 2 weeks later, with no update o checked and my claim was rejected!!! I'm very upset, and frustrated because I cannot get through on the phone. Will give an update when this is resolved.
Written by a customer while visiting intexcorp.com
Customer Rating
5
16ft X 8ft X 42in Prism Frame Rectangular Pool Set
on April 16, 2021
Posted by: Sara
I bought this pool for my family in June 2020 since our local pool and racquet club had closed due to the pandemic. It fit perfectly in our large RV carport and set up was reasonably easy with 2 adults and a teenager. Since it's covered by a carport, it stayed very clean. My husband made a solar heater for it that really helped get the temperature to a comfortable level. The pump, filter, and cover that came with it have all been fine. Getting ready to fill it up again for its second summer. I would buy this pool again if I ever need another.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Hole
on June 17, 2024
Posted by: Kris
from Pennsylvania
Gender:Female
I bought this pool in 2021. We used it once and it got a hole in it. Patches do not work on it.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 25, 2024
We’re sorry to hear about the issue you experienced with your pool. Please give us the opportunity to help with product support. Contact us at intexcorp.com or call 310-549-8235. We appreciate your feedback!
Written by a customer while visiting intexcorp.com
Customer Rating
5
So big!
on February 9, 2023
Posted by: Mindilou
from San Antonio
Gender:Female
[This review was collected as part of a promotion.] I purchased this pool for my furbabies and friends. Assembly will take a little bit but it's HUGE! The quality of the liner is great and the support bars are durable. The only thing is you will need a pool pump and ladder. I can't wait for the warmer weather so my friends and I can enjoy! Great Quality all around and I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Easy to set up
on February 13, 2023
Posted by: Marty392
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] This is the perfect size for a family of 5. It was quick to set up, and easy to use. Very happy with the quality, and especially the assortment of accessories you can get for this pool. You need to have a level surface to set it up on. What I like most about it is that it's easy to set up and tear down. Even to empty, there are all the necessary valves to quickly empty. The material is also very thick and high quality.
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Much easier to setup than I assumed, seems sturdy
on March 1, 2023
Posted by: Kyle
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] So I had no idea what I was doing when setting this up, but I found the flattest part of my yard I could and blocked off the day with my dad and a friend for physical and moral support. We surprisingly didn't have nearly as many hangups as I thought we would. The pool itself feels very sturdy and holds water well
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Can’t wait for summer!
on March 4, 2023
Posted by: RobinATX
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] I’m filling to pool this week in preparation for spring break visitors and I can’t wait! The pool was easy to put together and the instructions were easy to follow. I was worried it was going to take an impossible amount of time just given the large, heavy box, but we got it up in a couple hours. My nephews can’t wait to swim!
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com