Customer reviews from hp.com
HP - 14" Chromebook - Intel Celeron N4000 - 4GB - 32GB eMMC
Average customer rating
4 out of 5
4
(96 Reviews)
Open Ratings Snapshot
Rating breakdown 96 reviews
5 Stars
57
4 Stars
14
3 Stars
4
2 Stars
7
1 Star
14
74%of customers recommend this product. 
(
25 out of 34
)
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Customer Reviews for HP - 14" Chromebook - Intel Celeron N4000 - 4GB - 32GB eMMC
Customer Rating
1 out of 5
1
Trackpad is just aweful
on January 3, 2023
Posted by: Xyzzy42
from Seattle, WA
Verified Purchase:Yes
The touchpad is the weak point. But no matter what you do with a Chromebook, you're going to use the touchpad constantly, so this really just kills it.
It's laggy and inconsistent. Smoothly slide your finger across it and the cursor moves in jerks and starts. Stop moving and the cursor keeps going for a bit. Just trying to click a small button can be infuriating as the cursor slides around like it's on ice.
And no, it's not trackpad speed too high or trackpad acceleration being on.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
2 out of 5
2
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User submitted video
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Product
on September 29, 2023
Posted by: Cheyenne L
Verified Purchase:Yes
It’s exactly what I wanted and functions great
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Slow
on December 25, 2023
Posted by: Ndneuhaus
Verified Purchase:Yes
I finally bought a laptop. Trying to do things on here that are not linked to needing internet/wifi. Still get the slow and loading arrow. Not happy with a brand new 2023 device and it can’t even load a photo off a sd card without loading…….
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Pretty solid laptop
on August 19, 2024
Posted by: Z L E
from PA
Verified Purchase:Yes
I like the slim and lightweight build of the laptop and also how responsive it is.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It is light, easy to use. So far I have no issues, it was easy to download my apps
on December 2, 2024
Posted by: Caranneb
from Georgia
Verified Purchase:Yes
I love this laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (51) ratings-only reviews
Overall Customer Rating
3.8 out of 5
3.8
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