Customer reviews from Pure Enrichment
Pure Enrichment - HumeXL Ultrasonic 1.3 Gal. Cool Mist Humidifier - White
Average customer rating
4.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
53
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
1
93%of customers recommend this product.
(
54 out of
58)
Customer Reviews for Pure Enrichment - HumeXL Ultrasonic 1.3 Gal. Cool Mist Humidifier - White
Customer Rating
3
Quite Disappointed
on December 26, 2023
Posted by: lisa
Dislike: #1. ALL the buttons are very hard to see as they are the same color as the background (black) with NO minor lightening at all. #2. When the water tank is empty, there's no indicator for this. It just shuts off. #3. No major difference in the low/high settings.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Support, December 26, 2023
Hi Lisa,
Thank you for purchasing our HUME XL Ultrasonic Cool Mist Humidifier and providing your feedback.
If we can assist you with anything, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME XL Ultrasonic Cool Mist Humidifier and providing your feedback.
If we can assist you with anything, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Effective and Quiet
on January 3, 2024
Posted by: victoria
Quietest humidifier I have owned, I like it better than Levoit! The one I ordered was delivered without the mist nozzle, I called customer service and they shipped me a replacement no questions asked.
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Excellent humidifier
on January 4, 2024
Posted by: Paula
I purchased this humidifier a month ago, and love it. The set up was simple, love the quiet operation, dual mist nozzles and the night mode setting. I will definitely be a return customer!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Game changer
on January 5, 2024
Posted by: Tanya
I purchased the HumeXL on whim while shopping at a local store. I was in the market for a humidifier for health reasons and decided to give this brand a chance. OMG!!! I love it!! Not only could I control the amount of mist that was released but I could adjust the directions! Oh and there is a sleep mode so it is super quiet, you never know it is on. I would highly recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
You're going to like it!
on January 23, 2024
Posted by: GLux
We needed a large capacity humidifier and when we found this we were thrilled. Sleek, super quiet, easy to fill. The led light is just bright enough and user controls are right at your fingertips. Audible confirmation on the control panel is really cool too. A full tank lasts about 3 days. Output spouts can be moved for a 70/30 split or combined for full strength. Overall, very happy with this model.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
good humidifier
on January 26, 2024
Posted by: Jimmer
bought this a couple years ago and experienced a leak but customer service is sending me a new one.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Posted by: Cindy
Verified Purchase:Yes
Dehumidifier was very flimsy. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, February 6, 2024
Hi Cindy,
Thank you for purchasing our HUME XL Ultrasonic Cool Mist Humidifier and providing your feedback.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME XL Ultrasonic Cool Mist Humidifier and providing your feedback.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Hume XL
on April 4, 2024
Posted by: Dianna
I have had this humidifier for 2 years. It is sleak and good looking product that works really well. Cleaning is very easy. The company really stands by the warranty on the product too.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment