Customer reviews from Pure Enrichment
Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
106
4 Stars
17
3 Stars
3
2 Stars
4
1 Star
1
94%of customers recommend this product.
(
109 out of
116)
Customer Reviews for Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Customer Rating
2
Malfunctioning humidifiers
on August 24, 2024
Posted by: Barbs
I purchased 2 of the same item roughly 2 years ago. On one unit the air comes out, however no mist. The other unit is producing an annoying buzzing sound, however mist is coming out! I see the warranty is up to 5 years. How can we all rectify this?? i would like to see the warranty go in place.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, August 26, 2024
Hi Barbs,
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Posted by: Lisa N
Verified Purchase:Yes
Very helpful. My heat is forced hot air and I developed a dry nagging cough. I run this every evening when I get home from work for a few hours in my bedroom and within a few days my cough was gone.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
One Less Star for Design Flaw
on March 10, 2025
Posted by: BuckeyeLynn
I began using March '25 and love it! I deleted one star because of one flaw in the design. The User Manual explained, "Keep the humidifier at least 12" away from walls for best results". In order to comply, I had to turn the unit around (the cord partially wrapping with it) so the mist would be facing into the room which is a good thing and more efficient. However, now the controls are facing the wall and it's awkward to see the on/off, timer selection and night light controls.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment