Customer reviews from Pure Enrichment
Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
106
4 Stars
17
3 Stars
3
2 Stars
4
1 Star
1
94%of customers recommend this product.
(
109 out of
116)
Customer Reviews for Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Customer Rating
5
Great Humidifier for Bedroom
on December 24, 2023
Posted by: Megg
This is a perfect humidifier for a bedroom. I did have a slight issue with mine getting the surface wet. However, once making contact with customer service, I received a replacement within days! If you are looking for the perfect bedroom humidifier, this is it!!!!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Great humidifier for large room
on December 27, 2023
Posted by: LF13
Easy to fill. Timer is helpful and light is calming.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
3
Sleek look, poor design
on December 28, 2023
Posted by: RABB
Looks sleek, easy to fill. My only complaint would be that the mist comes out the back so mist is blowing on wall. I originally bought this to be used daily in my room but will now only use it on an as needed basis due to poor design.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, December 29, 2023
Hi Rhonda,
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
2
Died in 2 years
on January 1, 2024
Posted by: mlmlml
It was working great, until it wasn’t. It died after 2 years of use.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Support, January 4, 2024
Hi Mark,
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Perfect humidifier
on January 3, 2024
Posted by: Rena
I have used many humidifiers but none is as easy to clean like this one, which is so important since you have to clean humidifiers often. Design is sleek so looks good too. Have one for each kids rooms.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
It works great!
on January 8, 2024
Posted by: ChristyKCMO
I love this humidifier. I love that with barely a touch you can turn on to 2, 4 or 6 hours. I also love that it is top filled. I went ahead and got the decalcification cartridge filter that I will replace every year. I use humidifier mostly the winter months. It really makes a difference!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Best humidifier ever!!!
on January 16, 2024
Posted by: RitaF915
We received this humidifier during the holidays and couldn’t be happier. Out of the all the humidifiers we have this is our favorite. We love the look and style. The best part is when we fill it up it’s easy to do and doesn’t cause a mess. Our other humidifiers we have to flip them over to fill them and once we flip it back we always have some water spill which is annoying. We have this now in every room and everyone notices a difference in the air. Truly love this brand and design!!!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Excellent Customer Service
on January 20, 2024
Posted by: Jess
We received the Pure Humidifier as a gift when my twins were born in 2021, and we’ve used it pretty much every day nonstop since. So we were devastated when we lost one of the tiny springs inside the mechanism while cleaning it. I was beyond impressed when I reached out to let them know. I had a brand new replacement machine delivered within 4 business days, with a federal holiday mixed in there.
Will forever recommend!
Will forever recommend!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment