Customer reviews from Pure Enrichment
Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
106
4 Stars
17
3 Stars
3
2 Stars
4
1 Star
1
94%of customers recommend this product.
(
109 out of
116)
Customer Reviews for Pure Enrichment - HUME Max - Easy Top Fill Ultrasonic Cool Mist Humidifier - Black
Customer Rating
5
Great customer service
on September 14, 2023
Posted by: wvgirl
Oops! After ordering new filters for my humidifiers I received the incorrect items. I contacted Customer Service through the phone number on the site. I did not encounter any problems with my situation and the proper filters are being sent immediately. No returns needed.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
BEAUTIFUL
on September 16, 2023
Posted by: Caregiver
This beautiful humidifier rightly belongs in a museum. The design and adjustable functionality are excellent.
Customer Service is easily accessed and very helpful.
Customer Service is easily accessed and very helpful.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
Sleek design, effective moisture
on October 4, 2023
Posted by: OwenB
I bought this humidifier last year and love the design and practicality. It’s very quiet and easy to use. However after a year it stopped misting as much and is less effective now. Really hoping to get that resolved.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
quiet, easy to clean and an overall great product
on October 25, 2023
Posted by: BIGGS
I purchased this unit in 2020 for all the reasons above (quiet, easy to clean). It runs all night on low (my choice for low) and there has been no fear of it running dry. I could probably get two nights out of one fill, for peace of mind, I fill it every morning. It is very easy to clean, just be sure to not get water/moisture in the vent. In my opinion this machine is a gem and I definitely would purchase again.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
1
Disappointed
on November 3, 2023
Posted by: mzdov
I bought this humidifier last year and it worked great. Went to use it this year and it doesn't work at all. Product is clean, on a flat surface and filled with enough water and it won't turn on. Disappointed.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, November 3, 2023
Hi Deborah
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Very quiet and nice looking humidifier
on November 10, 2023
Posted by: Raj Kumar
Purchased it last year for my daughter’s bedroom.
Humidifier is very quiet and worked efficiently.
It’s hassle free while cleaning. Nice product . Will buy
Again if needed for other rooms .
Humidifier is very quiet and worked efficiently.
It’s hassle free while cleaning. Nice product . Will buy
Again if needed for other rooms .
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
NICE LIGHTWEIGHT HUMIDFIER
on November 28, 2023
Posted by: Bini
I purchased the humidifier 2 years ago and have been very pleased with it. Recently I took the humidifier out for the season, and I encountered a problem with leaking from the bottom. A screw had fallen out which may have been the cause of the problem. Customer service was very efficient, and prompt and they are sending me a replacement.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
2
LOUD
on November 28, 2023
Posted by: Al23
Not sure what is wrong. The humidifier sounds like a popcorn popper. I stopped using it could not sleep with this noise.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Support, November 29, 2023
Hi Al,
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our HUME Max Top Fill Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment