Customer reviews from bioliteenergy.com
BioLite - Solar Home System 620+ - Blue
Average customer rating
4.4
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
212
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
18
86%of customers recommend this product.
(
189 out of
221)
Customer Reviews for BioLite - Solar Home System 620+ - Blue
Posted by: TRUMPFORCEONE
from Georgia
Length of ownership:1 month
Verified Purchase:Yes
Good product. Had to give it 4 stars for the mounting hardware. Nails instead of screws. Small peice of wire to mount the solar panel. I understand it is probably because people living in a hut dont have a drill to use screws. But, i don't live in a hut. Other than the lack of hardware. Great product. I also like what the company believes in.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Main unit don't change.
on July 22, 2020
Posted by: Rodrigo
from Montreal, Quebec, Canada
Length of ownership:1 year or longer
After the guaranty finished, the main unit stop working.
Really poor quality!
I used 1 day.
I don't recommend this product!
Really poor quality!
I used 1 day.
I don't recommend this product!
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, July 28, 2020
Hi Rodrigo, we're so sorry to hear that your SolarHome 620 isn't charging. Please reach out to our team here: https://www.bioliteenergy.com/pages/contact and we will troubleshoot the issues with you and ship a replacement if necessary.
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
it only worked once
on January 31, 2022
Posted by: V4short
from Oakland,FL
Length of ownership:1 year or longer
I bought this product for camping and emergencies. I used it one time. The second time I used it the control housing dose not turn on, neither dose it charge. Even after biolite trouble shot it. I do not at all recommend this product.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, February 1, 2022
Hi there! Thanks for the feedback! I am so sorry to hear about your experience. If your SolarHome 620 is stored away for an extended period of time, we would ask that you charge the battery at least once every six months. Please reach out to our support team at support@bioliteenergy.com.
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
diappointed in 2 ways
on August 6, 2020
Posted by: BLUE
from VIENNA
Length of ownership:1 week
actually it is a great product, but my first disappointment came because it isn't charged at all. so that's why i cant even test the product i received. at first i have to charge the Solarhome 620. second disappointment, there is a charge inn possibly but i don't have that charger included so i have too charge the solar home 620 by the panel so that i can check if it is working.
I would kindly ask you to maybe solve 1 of this 2 issues.
I would kindly ask you to maybe solve 1 of this 2 issues.
my biggest problem is, that i would even buy a charger but you don't sell them either
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, August 11, 2020
Hey there! You can purchase the SolarHome charger here: https://eu.bioliteenergy.com/products/solarhome-charger, but you shouldn't need this to operate your SolarHome 620 properly. If you're still having trouble with the SH620, please reach out to our support team here: https://www.bioliteenergy.com/pages/contact and we'll resolve this for you.
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great units but need to maintain the battery
on April 14, 2021
Posted by: Victoria Doug
from Vancouver Island
Length of ownership:1 year or longer
The charger contains a rechargeable battery that needs to be charge.maintained. Just pulling the unit out of the closet after it has sat for several years will fail to light the bulbs - the solar panel needs to have charged the enclosed battery in order for the unit to work. This aspect of these units is not made sufficiently clear and needs to be emphasized.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Frank
from Arizona
Length of ownership:1 month
Verified Purchase:Yes
Everything functions as advertised. I'm satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
We love this product.
on August 8, 2021
Posted by: Wildman0473
from Western Indiana
Length of ownership:1 month
We plan on buying a secondary lighting system very soon.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: SimplyUnbroken
Verified Purchase:Yes
I can’t give it 5 stars.. A/C charger should be in the package !! Period..
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com