PACKAGE OPEN PELLETS MOIST but the best when fresh
I would recommend this to a friend!
Response from traegergrills.comBy Traeger Grills, Traeger, July 1, 2025
Thanks for taking the time to share your feedback.
If the bag arrived open and the pellets were exposed to moisture, we’d like to help make it right. Did you have a chance to contact us when you received the order? Our team can assist with next steps.
Feel free to reach out at +1-800-TRAEGER or visit our support page so we can take a closer look.
Best regards, TRAEGER
Written by a customer while visiting traegergrills.com