Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
8
2 Stars
4
1 Star
3
73%of customers recommend this product.
(
24 out of
33)
Customer Reviews for GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
3
Vent covers rattle
on August 9, 2023
Posted by: Cantocanto
The vent covers rattle 9/10 times. It works well but the rattle is so loud it can’t be ignored.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 9, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the vent cover rattling. That is not expected from this model. However, we are glad to hear that you are enjoying the performance and everthing.
For assistance with the vent cover, we recommend scheduling one of our approved technicians to come out and check everything. They can definitely get this resolved for you. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For assistance with the vent cover, we recommend scheduling one of our approved technicians to come out and check everything. They can definitely get this resolved for you. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Exhaust fan
on August 27, 2023
Posted by: Pmen08
from Ormond Beach, FL
Very efficient and not too loud even on high. Nice design that goes well with the white kitchen cabinets. East to clean as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Safety hazard
on October 3, 2023
Posted by: Pcrao
from GA
Safety hazard. Keeps hurting my head during cooking
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Devin@GEAppliances, Devin@GEAppliances, October 4, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE Appliances commercial style hood. We are sorry to hear that you are hitting your head on the hood. We recommend ensuring that your hood is installed at the correct height it states in the manual. The manual states "Distance from hood to cooktop. (Varies depending on the installation) Required 24” minimum over electric range or 30” minimum over gas range. The recommended maximum is 36". You can find this information on page 13 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--Ypa0zWOO--/oh8pjfaghil9s78mqlch.pdf?_ga=2.32766588.393040659.1696263189-1100713441.1674245189
We appreciate your feedback, and we will pass this along to our product design teams.
-Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances commercial style hood. We are sorry to hear that you are hitting your head on the hood. We recommend ensuring that your hood is installed at the correct height it states in the manual. The manual states "Distance from hood to cooktop. (Varies depending on the installation) Required 24” minimum over electric range or 30” minimum over gas range. The recommended maximum is 36". You can find this information on page 13 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--Ypa0zWOO--/oh8pjfaghil9s78mqlch.pdf?_ga=2.32766588.393040659.1696263189-1100713441.1674245189
We appreciate your feedback, and we will pass this along to our product design teams.
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great.
on October 11, 2023
Posted by: mg3150
from Jersey Shore, New Jersey
Excellent Hood. Goes perfect with our decor. Looks great with our Cafe appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It OK...
on October 13, 2023
Posted by: bogwey
from Ohio
Projects too far out from wall and constantly bumping head on it.
Buttons way too small.
Wireless connection with Alexa allows me to turn off the hood fan when I am sitting at the table.
Buttons way too small.
Wireless connection with Alexa allows me to turn off the hood fan when I am sitting at the table.
Features
4
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Tierra@GEAppliances, October 14, 2023
Hi,
We appreciate the you taking the time to share how it's going with your new hood. Thank you so much for choosing GE Appliances for your home. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the use of your unit will only get better with time.
Best wishes. - Tierra@GEAppliances
We appreciate the you taking the time to share how it's going with your new hood. Thank you so much for choosing GE Appliances for your home. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the use of your unit will only get better with time.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Annoying whistle
on October 24, 2023
Posted by: Doug2024
Moves air but has an annoying whistle caused by the grease collectors
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 25, 2023
Hello,
We're sorry to hear that you are having issues with your vent hood.
If the vent hood is making noise please refer to the troubleshooting steps at page 25 of the manual at this link below:
https://products-salsify.geappliances.com/image/upload/s--Ypa0zWOO--/oh8pjfaghil9s78mqlch.pdf?_ga=2.19270584.1064088938.1698071354-1734451522.1686318769
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
We're sorry to hear that you are having issues with your vent hood.
If the vent hood is making noise please refer to the troubleshooting steps at page 25 of the manual at this link below:
https://products-salsify.geappliances.com/image/upload/s--Ypa0zWOO--/oh8pjfaghil9s78mqlch.pdf?_ga=2.19270584.1064088938.1698071354-1734451522.1686318769
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on November 15, 2023
Posted by: Francine Lynn
Very easy and efficient to use. No problems with this item so far.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice hood
on January 16, 2024
Posted by: Sue922
from Lewes DE
Really nice hood. Has a bright light and great exhaust.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com