Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless steel
Average customer rating
4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
8
2 Stars
4
1 Star
3
73%of customers recommend this product.
(
24 out of
33)
Customer Reviews for GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless steel
Customer Rating
3
Works great
on March 13, 2023
Posted by: Carlos U
from California
The product is to dirty and it is hard to clean it
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 15, 2023
Hi,
We're so glad to hear that your commercial hood is working well for you! Thank you so much for choosing GE Appliances for your home.
We're also sorry that you're having a hard time cleaning it. Please refer to pages 6-8 of the owner's manual for guidance. Below is the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000707-5.pdf&_ga=2.135987121.165303248.1678715385-1263272434.1677112809
You may refer to this article as well:
CLEANING SURFACES ON VENTS AND HOODS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18681
We hope this helps. Please let us know when you need us. We're always here for you.
Enjoy your day. - Tierra@GEA
We're so glad to hear that your commercial hood is working well for you! Thank you so much for choosing GE Appliances for your home.
We're also sorry that you're having a hard time cleaning it. Please refer to pages 6-8 of the owner's manual for guidance. Below is the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000707-5.pdf&_ga=2.135987121.165303248.1678715385-1263272434.1677112809
You may refer to this article as well:
CLEANING SURFACES ON VENTS AND HOODS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18681
We hope this helps. Please let us know when you need us. We're always here for you.
Enjoy your day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Four out of four had damaged finish
on March 17, 2023
Posted by: Bill in FL
from Odessa, FL
The home builder selected this model as part of an upgraded appliances package. The original unit had minor scratches, but it was damaged further while fixing cabinet issues. All three of the replacement units had damage to the finish: one had a major "ding" in the metal and two had multiple scratches. The way the hood is packed provides only minimal protection to the face of the hood.
It operated well for the few months before the initial replacement, but I have been without a hood for over four months while the builder tries to get one that isn't damaged.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy GE_Appliances, March 21, 2023
Hello - Thank you for checking in and leaving your feedback. We can't express enough just how important it is.
We can definitely understand how disappointing and frustrating it would be without the vent hood. We appreciate your firsthand account of your experience with the unit. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
We hope you are able to get this resolved quickly.
-Charlie@GEA
We can definitely understand how disappointing and frustrating it would be without the vent hood. We appreciate your firsthand account of your experience with the unit. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
We hope you are able to get this resolved quickly.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great looking Hood
on April 17, 2023
Posted by: Ndee21
from Las Vegas, NV
Love the way the hood looks and functions. Installation was super easy. I would recommend this product.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we needed
on April 19, 2023
Posted by: Daveareno
from California
We needed a new hood for our remodel and wanted a more industrial look. This one filled the bill. The lights could be brighter and the fan on low could be just a bit quieter, but it does what it's supposed to do. It's WiFi enabled but to get the information you have to look up into the top of the hood to get the password. We finally had to shove our phone up there and take a picture to get the information. Mounting the info lower sure would be nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 18, 2023
Posted by: Frou
from Lincoln CA
Great features with quiet fan, good width and height
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible vibrating noise
on June 14, 2023
Posted by: PJKT
from Wesley Chapel, FL
This was already installed in a brand new home we purchased - can’t use the fan higher than the low setting because of terrible loud vibrations. Not functional at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 14, 2023
Hello,
We’re sorry to hear that your fan vibrates and that it’s unusable beyond the low setting. We know it’s important for all modes of an appliance to work as expected. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
We’re sorry to hear that your fan vibrates and that it’s unusable beyond the low setting. We know it’s important for all modes of an appliance to work as expected. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on July 6, 2023
Posted by: cjstewart
from Bradenton, Fl
Looks great! Quiet! does a great job eliminating smells.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice product!
on July 24, 2023
Posted by: SmellyElly
from Austin, TX
Product is nice and clean. We have enjoyed the vent hood. Has good power to keep smoke from going into living room.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 25, 2023
Hi,
It's a pleasure having you all with us and we're glad you like this vent hood. Keeping cooking odors and smoke out of your furniture is important, and we're glad this hood could prevent that.
Thanks for leaving a review!
-Sylvia@GEA
It's a pleasure having you all with us and we're glad you like this vent hood. Keeping cooking odors and smoke out of your furniture is important, and we're glad this hood could prevent that.
Thanks for leaving a review!
-Sylvia@GEA
Written by a customer while visiting geappliances.com