Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Yoga Gen 6 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Storm Gray
Average customer rating
4.5
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
469
4 Stars
112
3 Stars
29
2 Stars
17
1 Star
20
91%of customers recommend this product.
(
434 out of
475)
Customer Reviews for Lenovo - ThinkPad X1 Yoga Gen 6 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Storm Gray
Posted by: Dan Snigs
from Ft myers, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop for everyday home use. Touch screen and ability to fold and use like a tablet. Love it
Written by a customer while visiting lenovo.com
Posted by: James V Koch
Verified Purchase:Yes
Good machine overall but inferior battery life. This is unacceptable.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 24, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue still persists, we request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue still persists, we request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Laura Stephens
from Atlanta, GA
Verified Purchase:Yes
It’s terrible. The reviews on here aren’t correct. The computer crashes every five minutes
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 24, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We completely understand your frustration. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We’ll make sure that our technical team hears about your experience. We request you to please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Thanks for bringing this issue to our attention, and we’ll do what we can to fix it.
Sincerely,
Poornima_Lenovo
We completely understand your frustration. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We’ll make sure that our technical team hears about your experience. We request you to please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Thanks for bringing this issue to our attention, and we’ll do what we can to fix it.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dylan C RoboResearcher
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this laptop. Great build quality and a surprising amount of computing power with long battery life. Would 100% purchase again.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CEOBrien
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this for our business. very happy with the performance, the price, and capabilities.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sebr1120
from Kansas City, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this laptop for school and it absolutely holds up to all of my needs!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Simaw
Verified Purchase:Yes
Excellent machine and well balanced performer all around! Tried and returned the LG Gram and non-Thinkpad Yoga. Neither had the polished feel and quality of this.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Michalski
from Buenos Aires, Argentina
Verified Purchase:Yes
[This review was collected as part of a promotion.] It´s disappointing. The second day that I turned on the notebook the screen started to flick and I couldn´t use it anymore. I sent it to the Service and I still haven´t yet.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We are sure that the service team will rectify the issue and fix it. However, in future if you face any issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We are sure that the service team will rectify the issue and fix it. However, in future if you face any issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com