Customer reviews from Samsung US
Samsung - 7.4 cu. ft. Capacity Electric Dryer with Sensor Dry - Brushed Black
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
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1 Star
1
0%of customers recommend this product.
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Customer Reviews for Samsung - 7.4 cu. ft. Capacity Electric Dryer with Sensor Dry - Brushed Black
Customer Rating
1
DO NOT BUY SAMSUNG
on August 13, 2025
Posted by: RACHEL
from ST LOUIS MO
I BOUGHT THIS IN 2021 AND REPLACED THE HEATING ELEMENT TWICE NOW AND THE CONTROL BOARD IS OUT AND NO PARTS AVAILABLE. I HAVE FOUR SAMSUNG APPLIANCES NOW AND REGRET THEM ALL. 1 YEAR WARRANTY IS A JOKE, I SHOULD HAVE KNOWN BETTER.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Care, August 14, 2025
Hi Rachel,
Having trusted your appliance to perform well, it’s understandable how multiple repairs and limited availability of replacement parts can be so disheartening after the warranty has passed.
We would love to speak with you directly and determine the steps that can be taken to assist with your dryer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150367906 to help our team pull up your information.
Leo
Having trusted your appliance to perform well, it’s understandable how multiple repairs and limited availability of replacement parts can be so disheartening after the warranty has passed.
We would love to speak with you directly and determine the steps that can be taken to assist with your dryer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150367906 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
