Customer reviews from ATT.com
Apple - 11-inch iPad Air M4 chip Wi-Fi + Cellular 512GB - Space Gray (Unlocked)
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Apple - 11-inch iPad Air M4 chip Wi-Fi + Cellular 512GB - Space Gray (Unlocked)
Posted by: Drrw
from Missouri
Verified Purchase:Yes
Was showed what I would owe monthly and what I owed that day. Got my bill and had an upgrade fee tacked on that was never mentioned along with surcharges and recovery fees.
Upgrade fee was refunded but feel like I was again duped and lied to about the cost.
Upgrade fee was refunded but feel like I was again duped and lied to about the cost.
Response from ATT.comBy AT&T, AT&T Care, August 28, 2026
Hello, Drrw. Thanks for confirming that your upgrade fee was successfully refunded. We are sorry to hear you received limited fee details when ordering your new Apple iPad Air 11-inch (M4). This is definitely not the experience we want for you, and we apologize for the inconvenience.
We are ready to look into this bill concern and get it sorted out. Please fill out our AT&T Secure Support Form to get started:
🔗 http://sm.att.com/33b55448
If you prefer faster, one-on-one care, you can also send a quick Direct Message (DM) to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We will be happy to assist you. Thank you for choosing AT&T!
AT&T Care - Pablo
We are ready to look into this bill concern and get it sorted out. Please fill out our AT&T Secure Support Form to get started:
🔗 http://sm.att.com/33b55448
If you prefer faster, one-on-one care, you can also send a quick Direct Message (DM) to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We will be happy to assist you. Thank you for choosing AT&T!
AT&T Care - Pablo
Written by a customer while visiting ATT.com
