Easy ordering process and exactly what we were looking for. With our last child staying college in the fall he needed something that was lightweight and easy to carry for taking notes in class. The iPad Air was the perfect solution. He's an Apple kid so there is no learning curve and he has a device that should easily last through four years of college.
The iPad stopped charging after 10 days. Had to take it to the Apple Store to get diagnostics and a replacement
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 31, 2026
Hi — we’re sorry for the trouble you experienced, and we’re glad to hear you were able to get a replacement. That’s the outcome we’d want for you. If you need any additional help on the AT&T side, please don’t hesitate to reach out. Thank you for sharing your experience with us.