Response from ATT.comBy AT&T CARE - Andres, July 20, 2026
Hello, Nicole! We apologize for the frustrating experience you are having with your new iPad Air's battery life. We know how important it is for a tablet to hold a strong charge, and we are sorry that your device is not performing up to expectations.
To help improve your device's performance, Apple offers a variety of quick settings adjustments and battery health tips. You can review their official recommendations and troubleshooting steps by visiting apple.com/batteries/maximizing-performance.