Response from ATT.comBy AT&T CARE - Andres, July 24, 2026
Hi there, Shorty91. Thank you for sharing your experience. We are truly sorry to hear that your iPad Pro did not meet your expectations and that you decided to return it. Your feedback is very important to us as we work to improve our overall customer experience.
We would love the chance to address whatever went wrong with your order. Please reach out to us by sending a direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Our team is ready to listen to your concerns and find a quick resolution for you.