Customer reviews from ATT.com
Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 1TB with OLED Nano-texture Glass - Space Black (Unlocked)
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
3
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 1TB with OLED Nano-texture Glass - Space Black (Unlocked)
Posted by: ScottB69
from Fort Smith Arkansas
Verified Purchase:Yes
Product is great and with the nano screen it really keep glare down.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Jessica, February 3, 2026
Thanks for the great review, ScottB69! We’re glad you’re loving the iPad Pro—especially the nano-texture screen for cutting down glare.
Written by a customer while visiting ATT.com
Customer Rating
1
on March 22, 2026
Posted by: Ruthie0777
from Pennsylvania
DO NOT BUY, These ipads have a serious problem. The main brain chip of computer failed, . I only had this iPad a little over a year and stopped working. I took it into an apple store and was told it would cost me $1143.00 to repair. I noticed many other complaints about this same issue about the Apple 13 ..I spoke to someone from Att and they won't back this product . I still owe $900.00 on a defective product. I spoke to a senior advisor from Apple and he will not back this product, or make things right. I know these warranties thst att offers only cover for spills and broken glass, not for a defective product like this. These iPad 13 are known for problems. I wish I would have read the reviews prior to buying.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I wanted the 1TB, so I shopped for a month. They couldn’t find one for me anywhere, but I got the 512GB one…ehhhh. Since you think you made me happy with what I really wanted can I trade mine in for the 1TB now?? Plus I’m still getting bills from T-Mobile (not good ones now, it’s been going on 3 months soon, I don’t know where my old trade in iPhone is or my 400 dollar visa debit gift card I was promised either.
Written by a customer while visiting ATT.com
Customer Rating
1
Waste of time; all that time on call and then cnxd
on February 4, 2026
Posted by: Idr1965
from Fl
Verified Purchase:Yes
What a sham of a promotion
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 25, 2026
Hi there, we’re really sorry to hear about your experience, especially the long call and disconnect. We know how frustrating that can be, and that’s not the support experience AT&T aims to provide. 💙
If you were calling about a promotion or feel it wasn’t explained or honored correctly, we’d like to take a closer look and help clear things up. Please reach out using the link below so an AT&T support agent can assist you directly:
👉 https://www.att.com/get-support/?source=ILC309046520
We appreciate you bringing this to our attention and the opportunity to make things right.
If you were calling about a promotion or feel it wasn’t explained or honored correctly, we’d like to take a closer look and help clear things up. Please reach out using the link below so an AT&T support agent can assist you directly:
👉 https://www.att.com/get-support/?source=ILC309046520
We appreciate you bringing this to our attention and the opportunity to make things right.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
It’s nice, but not noticeably different from my last iPad. The battery life is basically the same as the one I just traded in and that was the entire reason I wanted a new iPad. Handoff and continuity is much worse than my previous iPad. And to be honest…I hate how the OS uses a laptop style red X to close the app as well as the yellow and green buttons to open and make the app smaller. If I wanted laptop style mechanics I would just lug around my laptop instead of the iPad.
Written by a customer while visiting ATT.com
Posted by: Rick J Sr
from Thomasville NC
Verified Purchase:Yes
This is the best iPad I’ver used yet. Its graphics are great and out of this world speed.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mike472
Verified Purchase:Yes
Nano texture is awesome on this ipad
Written by a customer while visiting ATT.com
Posted by: Aaaag gor
Verified Purchase:Yes
Good afternoon always use
I would recommend this to a friend!
Written by a customer while visiting ATT.com