Customer reviews from ATT.com
Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 1TB with OLED - Space Black (Unlocked)
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 1TB with OLED - Space Black (Unlocked)
Posted by: lolo787
from Miami, FL
Verified Purchase:Yes
Battery life is horrible.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Kevin Cook
from Atlanta, GA
Verified Purchase:Yes
Great iPad Pro 13-inch (M5) 2025 - 1TB
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
NOT Happy!!
on May 12, 2026
Posted by: MT33
from 32746
Not at all impressed so far. I’ve used Apple products for YEARS. I just received this iPad today. Immediately, there was an update available. No problem, I installed it. Upon trying to transfer my photos and videos, it sat at “One minute remaining” for HOURS. FINALLY, I went to the internet to solve this issue and had to restart the iPad. Not impressed. I was forced to buy this because of my company and the increased “processor speed.” I’m having to sit and manually scroll up through my photos to get them to transfer, which now also seems to have stalled with full WiFi connection. I may be returning this.
Response from ATT.comBy AT&T CARE - Kevin, June 21, 2026
Thank you for sharing this with us. We’re sorry to hear your new iPad Pro hasn’t made a strong first impression. We understand how frustrating it is to run into setup issues, especially when you’ve trusted Apple products for years and were required to upgrade for work. Long transfer times, stalled progress, and needing to restart the device can take away from the excitement of a new purchase, and that’s not the experience we want for you.
We want to help get things running the way they should. Our support team can walk through your transfer process, check your connection, and make sure your device is functioning properly so you can get back to using it without interruptions. If the issues continue, we can also review your return options.
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
We appreciate you giving us the chance to make this right. We value your business like no other provider.
We want to help get things running the way they should. Our support team can walk through your transfer process, check your connection, and make sure your device is functioning properly so you can get back to using it without interruptions. If the issues continue, we can also review your return options.
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
We appreciate you giving us the chance to make this right. We value your business like no other provider.
Written by a customer while visiting ATT.com
Posted by: Arlo from the Mountain
from South Dakota
Verified Purchase:Yes
This is, by far, the best IPad that Apple has ever created
I would recommend this to a friend!
Written by a customer while visiting ATT.com