Customer reviews from ATT.com
Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 512GB with OLED - Silver (Unlocked)
Average customer rating
4.2
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 512GB with OLED - Silver (Unlocked)
Posted by: Kyle Aubry workman
Verified Purchase:Yes
They had us send it back AGAIN AND FAILED TO SEND ANOTHER REPLACEMENT, they have had us pay twice for it and yet we have gotten NOTHING
Response from ATT.comBy AT&T CARE - Isabella, August 31, 2026
We hear your concerns regarding the replacement process and billing issues for your iPad Pro. We want to investigate this return and double payment situation further to help find a resolution as soon as possible. To do so, please send us a direct message on your preferred social media channel so we can review this for you.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for sharing your experience with us.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for sharing your experience with us.
Written by a customer while visiting ATT.com
Posted by: Grand gramama
Verified Purchase:Yes
This is the best I had i just need to figure it all out better
Written by a customer while visiting ATT.com
Posted by: Tooo23
from New york ny
Verified Purchase:Yes
Great tablet works excellent
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JD75
from Florida
Verified Purchase:Yes
I’ve been extremely happy with this iPad Pro. The M5 chip is incredibly fast, the display is stunning, and the battery life easily lasts all day. It’s perfect for work, media, and multitasking. Highly recommended if you want a powerful and reliable tablet.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
This was a scam and I believe there is some involvement by AT&T or your employees. I plan on leaving AT&T within the next couple weeks
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 7, 2026
Hey there, Michael.
Thank you for bringing this very serious matter to our attention. We are deeply concerned by your experience, and we sincerely apologize for the distress and frustration this situation has caused you.
We take all fraud allegations and security concerns incredibly seriously and want to investigate this immediately. Please reach out to our support team directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so a specialized representative can securely review your account history, initiate an investigation, and help resolve this for you.
Thank you for bringing this very serious matter to our attention. We are deeply concerned by your experience, and we sincerely apologize for the distress and frustration this situation has caused you.
We take all fraud allegations and security concerns incredibly seriously and want to investigate this immediately. Please reach out to our support team directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so a specialized representative can securely review your account history, initiate an investigation, and help resolve this for you.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Navarre Fl
Verified Purchase:Yes
Ipad 13 pro - Best service! Process was easy to follow.
Written by a customer while visiting ATT.com
Customer Rating
5
Absolutely love it
on April 12, 2026
Posted by: ReginaAR
The iPad is the best tablet to own. I had other tablets in the past. Nothing compares the iPad. A great product to have
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Beulah1234
from Florida
Verified Purchase:Yes
Amazing iPad. The battery life is great.
Written by a customer while visiting ATT.com