Customer reviews from ATT.com
Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 512GB with OLED - Space Black (Unlocked)
Average customer rating
4.4
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
23
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for Apple - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 512GB with OLED - Space Black (Unlocked)
Posted by: Chuckie G
Verified Purchase:Yes
Everything to expect from an upper tier Apple product
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jim Dupree
from Sugarland Texas
Verified Purchase:Yes
The billing process is horrible
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, August 20, 2026
Hey, Jim!
We apologize for the frustration and difficulty you have experienced with our billing process after purchasing your iPad Pro. We always want our billing to be clear and straightforward, and we understand how stressful it can be when the process feels complicated.
We want to help simplify this for you and address any specific charges causing concern. Please reach out to us via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can securely review your account and guide you toward a quick resolution.
We apologize for the frustration and difficulty you have experienced with our billing process after purchasing your iPad Pro. We always want our billing to be clear and straightforward, and we understand how stressful it can be when the process feels complicated.
We want to help simplify this for you and address any specific charges causing concern. Please reach out to us via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can securely review your account and guide you toward a quick resolution.
Written by a customer while visiting ATT.com
Posted by: Ross Vt
from Vt
Verified Purchase:Yes
The item is excellent, everything on is Ipad pro is more better than, the past mini Ipad ownes.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BDL2
from Columbus OH
Verified Purchase:Yes
Great tablet, easy setup. Fabulous video
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
works great and connects great. I love playing games on it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JKC12
Verified Purchase:Yes
This is absolutely ridiculous that you don’t know it was returned in March.
Response from ATT.comBy AT&T CARE - Pablo, June 23, 2026
Hi there! We are so glad to confirm that your return for the Apple iPad Pro 13-inch (M5) went through smoothly just as expected.
We completely understand how frustrating and counter-intuitive it feels to get an automated review request right after you've returned an item! That is definitely not the seamless experience we want you to have, and we are so sorry for the annoying mix-up.
Please know that we are right here and ready to help you find the absolute perfect device to replace it whenever you're ready. To help us get things started, feel free to fill out our self-service form at the AT&T Support Portal:
🔗https://www.att.com/get-support/
If you would prefer a quicker response and some personalized, one-on-one care, just send us a fast Direct Message (DM) on X, Instagram, or Facebook and we would absolutely love to chat and take care of you!
Thank you so much for your incredible patience and time, and thank you for being a truly valued part of our AT&T family.
We completely understand how frustrating and counter-intuitive it feels to get an automated review request right after you've returned an item! That is definitely not the seamless experience we want you to have, and we are so sorry for the annoying mix-up.
Please know that we are right here and ready to help you find the absolute perfect device to replace it whenever you're ready. To help us get things started, feel free to fill out our self-service form at the AT&T Support Portal:
🔗https://www.att.com/get-support/
If you would prefer a quicker response and some personalized, one-on-one care, just send us a fast Direct Message (DM) on X, Instagram, or Facebook and we would absolutely love to chat and take care of you!
Thank you so much for your incredible patience and time, and thank you for being a truly valued part of our AT&T family.
Written by a customer while visiting ATT.com
Posted by: RickHeb
Verified Purchase:Yes
Love the features and the screen clarity on the 13”. It is a nice upgrade from the 12.9” that I had.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Rick, we are glad to hear that you love your new 13-inch iPad Pro and that you are enjoying the upgraded screen clarity and features compared to your old 12.9" model. We hope you enjoy this iPad for a long time to come. You can get helpful insights about its features through the following link if you want to check them out:
https://support.apple.com/guide/ipad/welcome/ipados
In case you need our assistance in the future, you can get in touch with us, via phone at 800‑331‑0500. Or you can DM us at one of our official social media channels for a faster response:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for sharing your feedback with us!
https://support.apple.com/guide/ipad/welcome/ipados
In case you need our assistance in the future, you can get in touch with us, via phone at 800‑331‑0500. Or you can DM us at one of our official social media channels for a faster response:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for sharing your feedback with us!
Written by a customer while visiting ATT.com
Posted by: CD Healthcare
from Philadelphia, Pa
Verified Purchase:Yes
Love it the clarity and smoothness is top notch
I would recommend this to a friend!
Written by a customer while visiting ATT.com