Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 36 In Professional Drop-In Gas Cooktop with Halo - Stainless steel
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Fisher & Paykel - 36 In Professional Drop-In Gas Cooktop with Halo - Stainless steel
Posted by: Happy in the Hamptons
Verified Purchase:Yes
Great cooktop for a serious cook. Love that all 5 burners can simmer at ultra low heat or can crank out serious BTU's if needed. Illuminated knobs are also a very nice feature preventing you from walking away from a lit burner when you are done.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Jim C
Verified Purchase:Yes
The stainless steel cooktop is difficult to keep clean, particularly the black grates and the burners. These got stains early on and no matter what I have used the stains will not come out.
Response from fisherpaykel.com/usBy Global Customer Support Center, April 29, 2025
Thank you for your feedback.
For guidance on cleaning your cooktop, please refer to pages 13–14 of the User Guide. We recommend using warm, soapy water and avoiding cleaners that contain bleach, chlorine, or citrus ingredients.
Never use steel wool—instead, use a clean, soft cloth, and ensure no water or cleaning solution is left behind, as this may cause a dull finish or permanent stains.
If you have any further inquiries, please don’t hesitate to contact us. We’re available 24/7 by phone at 1-888-936-7872 or via live chat at: https://www.fisherpaykel.com/us/help-and-support/contact-us.
For guidance on cleaning your cooktop, please refer to pages 13–14 of the User Guide. We recommend using warm, soapy water and avoiding cleaners that contain bleach, chlorine, or citrus ingredients.
Never use steel wool—instead, use a clean, soft cloth, and ensure no water or cleaning solution is left behind, as this may cause a dull finish or permanent stains.
If you have any further inquiries, please don’t hesitate to contact us. We’re available 24/7 by phone at 1-888-936-7872 or via live chat at: https://www.fisherpaykel.com/us/help-and-support/contact-us.
Written by a customer while visiting fisherpaykel.com/us