Installed poorly; grates wobble and drip tray is chipped.
By Global Customer Support Center, November 30, 2022
Thank you for leaving a review with us Tom. We’re truly sorry to hear that your experience with our appliance was not up to standards.
Should you have any further inquiries, feel free to contact us at any time, we are available 24/7. https://www.fisherpaykel.com/us/help-and-support/contact-us
Inayah
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
2
Spec cutout not accurate - needs to reflect ctops
on February 19, 2024
Posted by: CabinetDesigner
This would be a 5 star product if the specs reflected the need to adjust the height of the cabinet cut out to the thickness of the countertop. Without that adjustment, the 8" cutout required for the 36" model is too shallow and makes the cooktop sit below the countertop. An un ideal band-aid fix has to be done to make it look passable but no where near where it would look like if specs had been accurate. Please update your specs so other buyers do not experience the same.
Response from fisherpaykel.com/usBy Global Contact Center, March 7, 2024
Thank you for sharing your feedback. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone on: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us