Customer reviews from snowjoe.com
Sun Joe - Manual Reel 20-Inch Push Lawn Mower with Grass Collection Bag - Green
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Sun Joe - Manual Reel 20-Inch Push Lawn Mower with Grass Collection Bag - Green
Customer Rating
2
Like the mower, but major flaw!
on June 13, 2022
Posted by: JeffCWS
from Rockford, MI
I like this mower, but in just over two seasons the lower handle broke at the bottom where it connects to the mower section; the bottom part of the handle is way too thin causing it to band when turning the mower to go the opposite way. They need to build this with at a higher gauge metal or a piece to reinforce it. A new mower should last more than 2 seasons!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 9, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
4
Good Product!
on June 30, 2021
Posted by: Yeah from Jersey
from Morristown, NJ
Bought for my 6,000 sqft lawn that I had overseeded, didn't want landscapers to butcher the seedlings.
This thing works! And since it is a reel mower it cuts the grass with a scissor cut which is better for the grass. Ended up not using the bagger.
The Technician Assembler's review is spot on, this product is good. Take care of it and it will take care of you. Be prepared to tighten bolts periodically when wheels loosen. I keep mine clean and oiled to deter rusting. Just don't expect a conventional mower, this is the way lawns used to be mowed. Doesn't take any longer than when I used a gasoline mower, but it's a lot quieter.
BTW, it doesn't like debris in the lawn, so I fashioned a bag to the handle to pick up the odd twig here and there.
This thing works! And since it is a reel mower it cuts the grass with a scissor cut which is better for the grass. Ended up not using the bagger.
The Technician Assembler's review is spot on, this product is good. Take care of it and it will take care of you. Be prepared to tighten bolts periodically when wheels loosen. I keep mine clean and oiled to deter rusting. Just don't expect a conventional mower, this is the way lawns used to be mowed. Doesn't take any longer than when I used a gasoline mower, but it's a lot quieter.
BTW, it doesn't like debris in the lawn, so I fashioned a bag to the handle to pick up the odd twig here and there.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Excellent mower
on July 24, 2020
Posted by: Smooth
from Roanoke, Virginia
Years old, much used and never sharpened. Still works the same. Best for short to medium short grass. Hard work if medium high grass.
Written by a customer while visiting snowjoe.com
Posted by: Mnova
from NYS
Verified Purchase:Yes
Arrived quickly, assembly was pretty straight forward. I like the way it cuts the grass and deposits it in the basket. The blades get stuck, though and I have to use a stick to move the pieces away. I don't want poison ivy, so I need to use gloves to do this. It can get annoying. I like the mower since its easy to use.
Written by a customer while visiting snowjoe.com
Posted by: SawdustandSplintersLA
from Zachary, LA
Verified Purchase:Yes
I love this thing!! Perfect cut, easy to push, zero complaints!! My neighbors even comment on how my yard looks better than theirs.
Written by a customer while visiting snowjoe.com
Posted by: JerseyJohnny
from Coconut Creek, FL
Verified Purchase:Yes
I have a small lawn and didn't want gas or electric powered so I bought this from Lowes. Works good, well constructed. Well worth the price
Written by a customer while visiting snowjoe.com
Posted by: Jane from Mason
from Mason City, Iowa
Verified Purchase:Yes
I am 62 and not in great shape. It was a breeze to set up and mow with. Tiny sticks kept sticking in blades. I need to realign the blades as the directions said may need to be done due to shipping movement. I felt good not using gas and oil and hearing the awful roar of a mower.
Written by a customer while visiting snowjoe.com
Posted by: Frank H
from Union, NJ
Verified Purchase:Yes
I recently downsized lawn and wanted a quality, well made reel mower to replace my heavy gas machine. While somewhat skeptical of the effectiveness of manual mowers ( based on past, unpleasant experiences), I was quickly convinced that I had made a good decision in purchasing the Sun Joe mower. Easy to put together, sturdy, and effective for my purposes, I now actually enjoy mowing my lawn whereas in the past it was simply a chore.
Written by a customer while visiting snowjoe.com