Customer Reviews for Greenworks - 24-Volt Cordless Brushless 1/4" Impact Driver (2 x 1.5Ah USB Batteries and Charger Included) - Green
Customer Rating
5
Great 1/4 inch drill
on July 7, 2024
Posted by: Bart34
from Huntsville AL
Gender:Male
[This review was collected as part of a promotion.] I bought the 1/4 inch drill with 2 batteries and it works great and battery lasts much longer than I expected!
Light to medium use. Drilled through ceramic tile ok (6 holes) to mount grab bar in bathroom. Then used with 3/4 auger bitts from Greenworks set to drill holes in wood. After 2 dozen or so holes, some plastic shards fell out of the drill. Now the chuck end is "sloppy." The chuck will grip the bitt ok, but there is a lot of play, like +/- 10 degrees or so when the drill is off.
Pros: Convenient, Easy to Use
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, November 8, 2023
Hello ACK73,
We are sorry to hear about your experience when using this Drill/Driver. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
I love greenworks and loved using this drill the ONE time I was able to. Yes, I bought the proper impact driver and it put 2.5" deck fasteners in.
Then it absolutely would NOT release the driver. Yes, I followed the "simple removal" instructions (neutral, pull straight, etc), and an hour later I want to throw it against a brick wall to see if BREAKING the darn thing will get it out. I used a stronger word than darn, but it rejected it. So, here I am and as long as the only thing I need to drive is a hex head screw of one size, I'm good. Otherwise, today will be a waste.
Pros: Convenient, Quiet, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 17, 2023
Hello Mandell,
We are sorry to hear about this issue. Please know that this product carries a three-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
I bought these about five years ago — they work great they have changed a lot of tires, drilled thousands of holes and screwed In many 6 inch screws. Seems to work best if you tAke battery off if not using for a few days.
Very happy with both the drill and impact. The first job I used them for was to install insulators and gate brackets for 5 acres of new electric fence. The tools performed perfectly! Well-constructed and durable. I will definitely be buying more tools within this 24V platform.
This product works exactly as expected. There were many brands to choose from but I chose Greenworks because of the wide variety of tools available that work with the same battery packs.