Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 Satellite - White
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
152
4 Stars
28
3 Stars
6
2 Stars
5
1 Star
5
82%of customers recommend this product.
(
23 out of
28)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 Satellite - White
Customer Rating
1
Very hard to set up
on May 23, 2023
Posted by: John E
[This review was collected as part of a promotion.] Set up app is very inefficient to use. Requires a 5 min wait after every screen with no explanation.
Written by a customer while visiting netgear.com
Customer Rating
1
The product failed after a firmware update
on August 24, 2021
Posted by: Anonymous
Gender:Male
Length of ownership:6 months
I bought the product at Costco last Oct. 2020. I have a 1Gb speed plan from Xfinity and it worked well. I was getting around 957Mbs but when the firmware update arrived mid July 2021 the product failed. It went down to 600Mbps. The Xfinity XB7 modem speed was 1200Mbps via Xfinity app but only getting 600Mbps output to the ORBI system. I changed the CAT5e cable to CAT8 so I thought it would work but it did not. The Xfinity modem is on bridge mode and my ORBI is the only device plugged in. I tried calling the Netgear support but they want me to pay for extended support. Why would I pay for a defect product? I lost on faith in you Netgear
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, August 25, 2021
Hi Ethanlloyd21,
Please email us your contact information along and a link to your review to netgearteam@netgear.com, we would like to hear more from you what you are experiencing after the firmware update.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Please email us your contact information along and a link to your review to netgearteam@netgear.com, we would like to hear more from you what you are experiencing after the firmware update.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Love It
on July 21, 2021
Posted by: Robert Peeler
With my old router(That I payed a lot for) I could not even watch Discovery With this one I can even in my garage
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi solved our WiFi issues…
on August 18, 2021
Posted by: CaptainJohn
Our cable modem is on the top floor of a three-level home. We’ve traditionally had very poor WiFi in the basement, even with multiple range extenders. With the Orbi router on the top floor, and two satellites on the first floor at opposite ends of our L-shaped house, the basement now has a full-signal, full-speed connectivity to all 10 WiFi devices placed there. Our home is about 4700 sq ft. Very impressed.
Written by a customer while visiting netgear.com
Customer Rating
2
difficult to install
on December 29, 2021
Posted by: Anonymous
difficult to install if you are not tech savvy. Once in its fine
Response from netgear.comBy Consumer Affairs, December 31, 2021
Hi Marcie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource is available to assist with syncing an Orbi Router and Satellite: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource is available to assist with syncing an Orbi Router and Satellite: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: AnilY
Gender:Male
Verified Purchase:Yes
Very happy with the network performance since switching my network to Orbi. Installation was simple and quick. Now enjoying very good internet speeds throughout my house!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Lightening speed
on February 13, 2022
Posted by: stars
[This review was collected as part of a promotion.] Just upgraded our wifi router to Orbi whole-home system
Written by a customer while visiting netgear.com
Posted by: roman2828
Verified Purchase:Yes
Works seamlessly. No lag or drop off like using extenders or repeaters!
Written by a customer while visiting netgear.com