Customer reviews from snowjoe.com
Aqua Joe - 360 Degree Telescoping Tripod - Blue
Average customer rating
4.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
41
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for Aqua Joe - 360 Degree Telescoping Tripod - Blue
Customer Rating
2
0 for two
on September 17, 2020
Posted by: Aqua Joe sprinkler
from DENVILLE NJ
I bought 2 as I have a large area to water when we don’t get enough rain. One broke the first day we tried it! It fell over on the lawn while sprinkling and the mechanical on the sprinkler head broke and even though we attempted to repair it the parts wouldn’t stay attached. I called the store we placed the mail order through and they nicely credited my account. They said we could just throw it away or donate it.
We haven’t watered in awhile as there has been adequate rain and our shrubs and trees are our main concern and we hand water them. I needed to water today and even though it was on a 360 degree pattern the part that is for setting a specific pattern like 90 degrees where it goes back and forth just fell out! I found it on the lawn and now it goes back it but it won’t stay attached! I can only use it now for a full 360 sweep! The ratings and reviews looked great so I don’t know what went wrong but I could never recommend this product to anyone!!
We haven’t watered in awhile as there has been adequate rain and our shrubs and trees are our main concern and we hand water them. I needed to water today and even though it was on a 360 degree pattern the part that is for setting a specific pattern like 90 degrees where it goes back and forth just fell out! I found it on the lawn and now it goes back it but it won’t stay attached! I can only use it now for a full 360 sweep! The ratings and reviews looked great so I don’t know what went wrong but I could never recommend this product to anyone!!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 18, 2020
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: Cameron
from Arlington, TX
Verified Purchase:Yes
Love all of the spray patterns and adjustments on this sprinkler. Have been very happy with the quality of items purchased from them. Service is exceptional.
Written by a customer while visiting snowjoe.com
Customer Rating
3
not bad, but not best
on July 1, 2021
Posted by: whiskey joe
from Trout Creek, MT
Does a good job of sprinkling everything but the 2' dia. circle immediately under the sprinkler.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Thank you for taking the time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care!
Written by a customer while visiting snowjoe.com
Customer Rating
5
the last sprinkler you will need
on March 18, 2022
Posted by: craftfan
from Michigan
I bought this a year ago and I love it. I have to sit in my yard when I am using it because my neighbors always want to know where I got it. I live in a trailer park and it does a wonderful job and I don't have to worry about the water going into my neighbors window.
Written by a customer while visiting snowjoe.com
Customer Rating
3
360 Issues right off the bat
on July 9, 2022
Posted by: Ethan Z
I just bought this product today for some reseeding I did for my lawn. I was super excited with how easy it seemed to use, until I started having problems with it going 360. As soon as I adjusted the setting for it to rotate 360, it would randomly stop halfway through and start going the other way. The only reason why I'm giving it a 3 star is that it is an intermittent problem, where it sometimes actually makes a 360 pattern.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 7, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best Sprinkler I've Ever Owned!!!
on July 13, 2022
Posted by: E C Bob
from Elm City N.C.
I love this sprinkler, actually I have two, one at either end of my garden. I've owned these for 2 years and they've operated flawlessly. Best sprinkler on the market as far as I'm concerned.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Awesome labor saving efficient lawn sprinkler
on May 24, 2023
Posted by: Dick47
from San Antonio, Tx,
[This review was collected as part of a promotion.] This product is strong, attractive, easy to use and efficient.
We love it with its multiple settings and far reaching ability to water any pattern we desire. The quality of the product is designed to be used for many years. Highly recommend this product to anyone who wishes to custom water any pattern of watering.
We love it with its multiple settings and far reaching ability to water any pattern we desire. The quality of the product is designed to be used for many years. Highly recommend this product to anyone who wishes to custom water any pattern of watering.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best thing ever!
on May 29, 2023
Posted by: Rdevine
from Middletown, OH
[This review was collected as part of a promotion.] Year after year I watched my husband move our old sprinkler from place to place to water our lawn. The first time he used this 360 degree telescopic tripod sprinkler he fell in love. He loves how easy it was to put together and how easy it is to use. He loves all the different settings that he can choose from to water the lawn, multi, large, mist etc. However, I think the feature he loves the most is how you can adjust the coverage area. This tripod is sturdy and will not tip over thanks to the spikes on the bottom that go down into the soil. This tripod has saved my husbands back! Thank you!
Written by a customer while visiting snowjoe.com