Customer reviews from snowjoe.com
Aqua Joe - Fiberjacket Max Garden Hose - Blue
Average customer rating
4.3 out of 5
4.3
(220 Reviews)
Open Ratings Snapshot
Rating breakdown 220 reviews
5 Stars
149
4 Stars
37
3 Stars
9
2 Stars
7
1 Star
18
Best Buy Privacy Policy
Customer Reviews for Aqua Joe - Fiberjacket Max Garden Hose - Blue
Customer Rating
5 out of 5
5
So Far, So Good!
on May 9, 2021
Posted by: LeeJ
from Hicksville, NY
[This review was collected as part of a promotion.] Every year when spring rolls in it's time to get the hose ready. Every spring my husband tries to neatly roll up the hose into the holder. Every year, in just a few days, the hose gets knotted, folded over, or just gets stuck. This year brings this new hose, and so far it's been great! There has been no cursing, no folding, and nk kinks. We really like this how, and 50 feet is a good lenghth!
Written by a customer while visiting snowjoe.com
Customer Rating
2 out of 5
2
Garden hose
on May 16, 2021
Posted by: deepredfalcon
from Idaho
[This review was collected as part of a promotion.] This hose is okay for watering my lawn, but while watering my lawn there wasn't a lot of water pressure. The length of this hose is nice and long and great for watering lots of grass. The hose also leaks after a few times of watering my lawn.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 21, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.

Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
4 out of 5
4
Really Good Garden Hose
on May 23, 2021
Posted by: missykins
from Oakboro, NC, USA
[This review was collected as part of a promotion.] I got this specifically to use for my garden only. My husband has hoses for other uses but it seems they always disappear when I need them for my outdoor gardening chores. I've used it for a few weeks now and it has handled the chores nicely. The material seems to be holding up well to all tasks. I love the length and the fact that it takes up less room than a normal hose. I didn't give this a 5-star rating because the connection with the water spicket isn't the best and there's a constant dribble of water while the water is on that leaks down the hose and makes it wet - which, in turn, makes me wet when I'm rolling the hose back up. It's not a dealbreaker but a bit of a bother if I forget about it. Otherwise, this hose has really worked out well for me!
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Lightweight and no leaks
on May 28, 2021
Posted by: mpsmom
from phx, az
[This review was collected as part of a promotion.] I'm so tired of "kink free" hoses that aren't really kink free. While this hose doesn't "kink", you do need to make sure you unroll it prior to using because it does twist around itself. Once we extended it all the way, it worked fine. The rubber grip on both ends is really nice and there were no leaks at the spigot or sprayer end.
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
don't expect too much
on August 13, 2021
Posted by: S Jay
from WA state
I bought two of these. You claim they don't kink but constantly folding over in half & cutting off water seems like same thing to me. It's bad joke if you ask me. Then they have these durable sheaths on both ends to help protect the connection I guess, but the end you use with a nozzle is a constant fight with the thing sliding down the hose, way down the hose. It would be better if it wasn't there at all. And to top it off it's supposed to be a safe hose for drinking water. I'm not drinking out of it but I did plan on filling my dog water bowls and the high volume of foam and bubbles are pretty gross. What is all that? This never happened with my other hoses. Sorry to say I am very disappointed with the whole "experience".
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 21, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Stick with the competition !
on April 7, 2022
Posted by: Kona Stud
from Central California
Read reviews and decided to try out the hose. I used it in my vegetable garden with watering every other day for about 6 weeks or so. This morning it blew out! I’ll stick with my 8 year old similar competitor. Goes to show, when you find a good product, stick with it. I’m sure and hope I’ll get a refund which I prefer, instead replacement.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceApril 12, 2022
Dear,

We apologize you are not completely satisfied with our product. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Never again
on June 1, 2022
Posted by: B I A
from NEPA
Got two of these hoses and they are already leaking in many spots. Flooded my yard today, don't waste your money on this garbage.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 9, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Aqua Joe Fiberjacket Garden Hose!
on April 7, 2023
Posted by: recentyear12
from Richmond, VA
[This review was collected as part of a promotion.] The Aqua Joe Superlight Fiberjacket Max Garden Hose is up to 50% lighter than conventional hoses. Moreover, this garden hose is rugged, marine grade fiber jacket construction surrounding a 5/8-Inch flexible inner core, which is a great feature.
This garden hose is made with rip and abrasion resistant fabric, which is also safe on delicate and painted surfaces – no scratching, scuffing or snagging. Also, this garden hose maintains flexibility down to 35 degrees Fahrenheit.
I love using this amazing garden hose every day and I have already recommended this awesome garden host to many of my friends and family and several of them have already purchased and used this garden hose in their garden and they all love using this garden hose since it is made with rip and abrasion resistant fabric, which is great.
Written by a customer while visiting snowjoe.com
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