Customer reviews from snowjoe.com
Aqua Joe - One Touch Adjustable Hose Nozzle - Blue
Average customer rating
4.5 out of 5
4.5
(223 Reviews)
Open Ratings Snapshot
Rating breakdown 223 reviews
5 Stars
176
4 Stars
21
3 Stars
9
2 Stars
4
1 Star
13
Best Buy Privacy Policy
Customer Reviews for Aqua Joe - One Touch Adjustable Hose Nozzle - Blue
Customer Rating
5 out of 5
5
very well made good price
on August 4, 2020
Posted by: tony tnt
from buffalo ny
Verified Purchase:Yes
easy to use good control One hand operation is a bonus.No accidental dropping and getting shot with the water.I even had it hooked up to my hot water and it's insulated enough where i didn't burn my hand .
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Best product ever I love it
on August 10, 2020
Posted by: Melina 744
from Berwyn,Illinois.
Verified Purchase:Yes
I have arthritis and This product is very easy to use,and the shipping super fast Thank you.
Written by a customer while visiting snowjoe.com
Customer Rating
3 out of 5
3
Good but...
on September 5, 2020
Posted by: Juan Burley
from Bremerton, WA
I like them, I'm actually planning on buying another set. Only real problem is the fragility of the thumb control. Both of mine broke this summer after about 2 years.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 11, 2020
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
pile of junk
on January 26, 2021
Posted by: phil1344
from adrian,mi
will not screw onto a standard garden hose horrible
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Only lasted 1 season
on February 24, 2021
Posted by: Chasee
from Houston, TX
I enjoyed the nozzles while they worked. However, after one season both the nozzles I had failed. I had one in the front yard and one in the back. The nozzle in the backyard got more use and only last about 5 months. The one in the front yard last almost the entire year. Both got really heavy leaks from between the silver portion on the bottom and the rubber grip.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 6, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Nice Design But.......................
on February 27, 2021
Posted by: Bruce045
Really nice design, but poor manufacturing/quality control. The female taped threads are so tight that a hose will only thread 1 or 1 1/2 threads into the spray nozzle, Which as you can figure out, sprays out the wrong end.
I tried adding 2 hose washers into the nozzle without any luck, even tried google searching for a hose thread pipe tap without any luck, to try enlarge the threads to the proper size.
I really wanted to like these as its a nice design, But............
and to add, Iam a retired Pipefitter
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 26, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
2 out of 5
2
Nice product But!!
on March 4, 2021
Posted by: Fear Gealga
from Paramus. New Jersey.
Liked the feel of this product in my eighty-year-old hands! Easy to use and control with thumb only! However, like a lot of other reviews, they start to leak after a short time where the metal threaded part meets the plastic body. No way to fix or tighten it so the product becomes useless very quickly! Why can't the manufacturer fix such an obvious defect???
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 26, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.

Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
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