My use of my snow joe pruner has been limited due to cold weather; but I found that this pruner was very easy on the hands and fingers. It allows me to prune without any hand pain or discomfort. I am satisfied with this product and can not wait to use it in the spring and summer. I recommend this pruner.
As an older lady doing the yard work my hands get so sore trimming the new shoots on my trees and bushes. I used my new clippers and they are a dream come true. What took me days, now takes me hours! So thankful for these!!!!
The battery charger doesn't work. I cannot recharge it after the initial charge has gone. Haven't had time to contact Sun Joe yet. My problem. But from what I did with it, it worked well.
Written by a customer while visiting snowjoe.com
Customer Rating
2
save your money
on April 21, 2020
Posted by: babinni
from babinni
this is one of the first times ive been prompted to write a review this fast. Bought this a couple of months ago and took it out yesterday for a spin, Disappointing. has three stops and whirring before it actually cuts, so you wait quite a while. I can trim branches faster with a manual clipper / pruner. Save your money.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Replacement Blade for PJ3600C Power Pruner
on September 10, 2021
Posted by: HL Meng
Blade was loose (couldn't lock to position with the dial turning back to unlock position gradually), and blade broken after three-month use and no replacement part available.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Gave this to my mother as an early Mothers day gift. She loves it. She can't squeeze the manual pruners anymore, so this has been great for her. Got it on sale, which makes it all even better.