Customer reviews from snowjoe.com
Sun Joe - Stainless Steel Garden Hose - Blue
Average customer rating
4.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
34
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
3
Customer Reviews for Sun Joe - Stainless Steel Garden Hose - Blue
Customer Rating
1
not worth the money
on June 20, 2026
Posted by: disappointed customer 2
we purchased 2 of these with high hopes, but within 8 weeks both had to be replaced due to leaks. I won’t fall for the hype again.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 21, 2026
Dear Valued Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for your experience, as this is not the level of product quality or reliability we strive to provide.
We understand how disappointing it must have been to purchase two garden hoses with high expectations, only to have both develop leaks within such a short period of time. We recognize your frustration and regret that the product did not meet your expectations.
We kindly ask that you contact our customer support team through our toll-free number at 1-866-225-9723, available Monday through Saturday, 10 AM–6 PM EST, so we can review your concerns in greater detail and determine how we may best assist you.
Once again, we sincerely apologize for the inconvenience. Your feedback is greatly appreciated and will be shared with our team as we continue working to improve the quality of our products and the overall customer experience.
Thank you for taking the time to share your feedback. We sincerely apologize for your experience, as this is not the level of product quality or reliability we strive to provide.
We understand how disappointing it must have been to purchase two garden hoses with high expectations, only to have both develop leaks within such a short period of time. We recognize your frustration and regret that the product did not meet your expectations.
We kindly ask that you contact our customer support team through our toll-free number at 1-866-225-9723, available Monday through Saturday, 10 AM–6 PM EST, so we can review your concerns in greater detail and determine how we may best assist you.
Once again, we sincerely apologize for the inconvenience. Your feedback is greatly appreciated and will be shared with our team as we continue working to improve the quality of our products and the overall customer experience.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Non kinking hoses
on November 29, 2025
Posted by: Water time
Hoses are great. Lightweight and easy to use without kinking up. Takes up minimal space when putting away for the Winter.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 1, 2025
Hello Sheri,
Thank you for sharing your feedback! We’re delighted to hear that the Aqua Joe AJSGH50 Heavy-Duty Puncture-Proof Metal Garden Hose has met your expectations.
Its lightweight design, easy handling, and resistance to kinking make it convenient for everyday use, and we’re glad it also stores compactly for the winter. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Thank you for sharing your feedback! We’re delighted to hear that the Aqua Joe AJSGH50 Heavy-Duty Puncture-Proof Metal Garden Hose has met your expectations.
Its lightweight design, easy handling, and resistance to kinking make it convenient for everyday use, and we’re glad it also stores compactly for the winter. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Only hose I will have.
on April 5, 2025
Posted by: Animal crazy
from Hardy, Arkansas
I have had a Sun Joe 50ft metal garden hose for 4 or 5 years now and I wouldn’t have any other kind this is the best hose, I love it, it’s light weight, does not kink, I have driven over it, I leave it out all summer and winter in snow,rain,sleet,sun with no problems. This is the only brand of hose I will buy.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, April 11, 2025
Dear Valued Customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that your Sun Joe 50ft metal garden hose has been such a reliable and durable choice for you over the years.
It's great to know that it's held up to all kinds of weather and even the rough handling, like being driven over, without any issues. We take pride in making high-quality products, and your continued trust in our brand means a lot to us.
If you ever need anything else, don't hesitate to reach out. We truly appreciate your support!
Thank you so much for your fantastic feedback! We're thrilled to hear that your Sun Joe 50ft metal garden hose has been such a reliable and durable choice for you over the years.
It's great to know that it's held up to all kinds of weather and even the rough handling, like being driven over, without any issues. We take pride in making high-quality products, and your continued trust in our brand means a lot to us.
If you ever need anything else, don't hesitate to reach out. We truly appreciate your support!
Written by a customer while visiting snowjoe.com
Customer Rating
1
on September 3, 2023
Posted by: GUSTAVO
BAD BAD I BUY AND ONE MONTH THE IT IS FILLING HOLES BAD NO BUY THIS I LOST MY MONEY
Written by a customer while visiting snowjoe.com
Customer Rating
1
Blow out
on June 29, 2023
Posted by: RS12145
from Missouri
Massive hole blew out in inner liner after only about 3 weeks of every few days watering our flower bed. Very disappointed as the hose is easy to move around.
Written by a customer while visiting snowjoe.com
Customer Rating
5
I am very impressed with the stainless steel hoses
on May 14, 2021
Posted by: Kbech
from Manchester, TN
So neat!! I bought three different sized hoses and love them all. They are especially lightweight which, for an older person such as myself, makes things easier to do without dragging the hoses around. They don't kink. They have not had any leaking problems except for the fact that you might need an extra washer in them because the threads are not long enough to meet the washer in some instances, but it is an easy fix.
Have only had them a week, but am very happy with them.
However, it should be noted that you need to buy these from an authorized distributor. I initially bought some from a very well known store (they used third parties), but not an authorized one, and that seems to void the warranty. On the positive side, these particular hoses came from an authorized distributor and were able to be registered and have 2 year warranties. I am a very happy customer.
Have only had them a week, but am very happy with them.
However, it should be noted that you need to buy these from an authorized distributor. I initially bought some from a very well known store (they used third parties), but not an authorized one, and that seems to void the warranty. On the positive side, these particular hoses came from an authorized distributor and were able to be registered and have 2 year warranties. I am a very happy customer.
Written by a customer while visiting snowjoe.com
Posted by: Craig S
from Green Valley, AZ
Verified Purchase:Yes
It's an easy to handle, lightweight alternative to an old rubber garden hose that was so heavy it was tedious to use. Both easy to coil up when we're done using it and easy to uncoil and flip over obstructions in the garden.
Written by a customer while visiting snowjoe.com
Posted by: Hiler
from Anderson
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have never ever had such a wonderful hose. It is strong, light weight, doesn’t tangle into knots, and works like a charm. My husband and l bought 4 of them. Don’t regret it at all. The big rubber bubba hoses are gone. We did not receive any incentive for this review. Excellent product. Didn’t know how to get out of question on incentive. There was only yes. Where’s the NO?
Written by a customer while visiting snowjoe.com