This product trims very well and reaches tall shrubs as I hoped. However it is heavy and cumbersome to use. with the switch located on the bottom of the pole it makes it difficult to hold while trying to make precise cuts. After 5-10 min. of use I would have to take a break to rest my arms. It feels more like 15 lb than 8lb. My package did not have a support strap as is shown in the instructions, perhaps because it is a refurbished unit. All said I can now trim my tall bushes without balancing on a ladder. I will use a smaller lighter unit to shape antrim lower areas.
I bought the SUNJOE SJH902E to trim my red-tipped photinias. With the telescoping pole extended, I was able to easily top them at a height of 9 feet. And I didn't need a ladder like I did before I had this trimmer.
This Pole Hedge Trimmer meets my needs exactly. Did not need to be climbing ladder and this telescoping trimmer allows me to avoid the danger of ladder climbing with trimmer. Recommend highly!!!
I bought a refurbished pole trimmer. Unfortunately it arrived crushed in shipping. I immediately contacted customer service. I was still in my warranty period. I was shipped a brand new trimmer in the original packaging. It arrived within 3 days. Was I ever surprised?!!! THE BEST CUSTOMER CARE