Customer reviews from snowjoe.com
Sun Joe - Electric 21-Inch Hedge Trimmer with Telescoping Pole - Green
Average customer rating
4.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
84
4 Stars
40
3 Stars
10
2 Stars
4
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Sun Joe - Electric 21-Inch Hedge Trimmer with Telescoping Pole - Green
Posted by: Sgyl
from Montréal, QC, Canada
Verified Purchase:Yes
Verry effective just a little bit lighter would be great
Written by a customer while visiting snowjoe.com
Posted by: Carlosg
Verified Purchase:Yes
This hedge trimmer is very good and simple to use
The customer service and support is the best setup on line with tremendous attention to detail
The customer service and support is the best setup on line with tremendous attention to detail
Written by a customer while visiting snowjoe.com
Posted by: TomR
from Roseville, CA, United States
Verified Purchase:Yes
August 25, 2017
Sunjoe, LLC
Re: Electric Hedge Trimmer, model SJH902E
I recently purchased the above referenced hedge trimmer. We have several tall hedges and a standard trimmer requires the use of a ladder to reach their tops. Overall, I am very pleased with the features and performance of your trimmer. The swivel head and long reach are very helpful and the ¾ inch cutting capacity means fewer trimming with shears.
The one area that could be improved is the location of the shoulder strap. Because the center of gravity is very close to the heavy motor the location of the strap attachment so close to the end of the handle makes it virtually useless for supporting even a part of the weight of the trimmer. It is possible to remove the bracket and attach it a little closer to the motor, but that is still not the optimum location. If a bracket was located near the motor it would allow the user to support a substantial amount of the weight with the strap placed around the shoulder. I have attached a homemade bracket at that location and it works very well. That is especially important when the telescoping handle is fully extended since in that position we have a heavy weight on the far end of the pole and that makes handling the trimmer quite difficult and potentially very dangerous, particularly for older or less physically fit users.
Please let me know if you have any recommended solutions.
Sunjoe, LLC
Re: Electric Hedge Trimmer, model SJH902E
I recently purchased the above referenced hedge trimmer. We have several tall hedges and a standard trimmer requires the use of a ladder to reach their tops. Overall, I am very pleased with the features and performance of your trimmer. The swivel head and long reach are very helpful and the ¾ inch cutting capacity means fewer trimming with shears.
The one area that could be improved is the location of the shoulder strap. Because the center of gravity is very close to the heavy motor the location of the strap attachment so close to the end of the handle makes it virtually useless for supporting even a part of the weight of the trimmer. It is possible to remove the bracket and attach it a little closer to the motor, but that is still not the optimum location. If a bracket was located near the motor it would allow the user to support a substantial amount of the weight with the strap placed around the shoulder. I have attached a homemade bracket at that location and it works very well. That is especially important when the telescoping handle is fully extended since in that position we have a heavy weight on the far end of the pole and that makes handling the trimmer quite difficult and potentially very dangerous, particularly for older or less physically fit users.
Please let me know if you have any recommended solutions.
Sincerely,
Tom Rogers
610 Thunderbird ct
Roseville, CA 95747
Thomas0703@sbcglobal.net
Tom Rogers
610 Thunderbird ct
Roseville, CA 95747
Thomas0703@sbcglobal.net
Written by a customer while visiting snowjoe.com
Posted by: Perry
from Gainesville, GA, United States
Verified Purchase:Yes
This telescopic hedger works great and able to reach areas I never had before. Now our hedges and bushes look manicured. Great product!
Written by a customer while visiting snowjoe.com
Posted by: JohnH
from Hilton Head Island, SC
Verified Purchase:Yes
Light enough to easily maneuver around. Does a great job trimming the shrubbery.
Written by a customer while visiting snowjoe.com
Posted by: CARROTS
from NORWALK CT
Verified Purchase:Yes
GREAT HEIGHT, FAIR PRICE, EASY TO USE. ONLY CXOMPLAINT IF ANY IS A LITTLE TOO TOP HEAVY. FOR ME JUST TAKE A REST IN BETWEEN TRIMMING. WOULD RECOMMEND
Written by a customer while visiting snowjoe.com
Posted by: Rodger Morales
from Lake Havasu City, AZ. U.S.A.
Verified Purchase:Yes
For sure, this trimmer has more than enough power to do any trimming needed. I'm using mine to trim our Palo Verde trees. It does a great job on the general trimming but I was amazed at how well it went through branches that actually were larger than the spacing of the cutting teeth! It just chewed it's way through. I not talking about branches of large size but, these were about a 1/4 - 3/8 inch larger than the tooth spacing and never looked back!
There are only three things I had some problems with (all minor) and there are/were:
1. The unit gets somewhat heavy after using it for more than 15 minutes ( the longer you extend the pole of course, the heavier it seems).
1. The unit gets somewhat heavy after using it for more than 15 minutes ( the longer you extend the pole of course, the heavier it seems).
2. It seems the person who sewed the elements of the strap together sewed the wrong end near the clip that hooks to the trimmer. That placed the "quick release in a bad position. I carefully cut the stitching (which is very strong thread) and reversed/re-sewed (end for end). Now it more comfortable to use and works fine!
3. You really need to obtain one of those wool type seat-belt shoulder pad things. The strap will really cut into your neck without it! The little pad thing that comes with the unit is actually worthless and slides all over the place when your reaching around, using the trimmer.
The three things above are all minor but, they need to be addressed/considered. The video showing the lady using the trimmer makes it seem like it an effortless venture. I'll bet she only used it for 1 -2 minutes. I'll admit, I'm on the plus side of 65 and if I were forty and in the shape I was then, the weight factor wouldn't be so bad but, for us older guys, I love the thing and it does a great job! Saves me form being up a steep ladder 4-6 ft. No worries of falling and I only use it once per year to trim my trees!
Knowing what I know, I'd still buy it! Kootos to SunJoe!
Written by a customer while visiting snowjoe.com
Posted by: Timmah
from Cincinnati, OH, United States
Verified Purchase:Yes
Does the job, a little heavy when fully extended but I was aware of this. I trimmed 250 ft. Of honeysuckle and it never had a problem
Written by a customer while visiting snowjoe.com