Brand new item that glitches. What is the point of paying 1,000.00$ for an item that is not going to function properly ?
Response from ATT.comBy -Andy, AT&T CARE, July 16, 2025
Thanks for your feedback! We understand how important it is to feel excited and satisfied with your upgrade. The Apple iPad Air 13 offers some great new features and improvements, but we know every experience is unique. Also, please keep in mind that AT&T offers a return policy that allows you to return or exchange your device within 14 days of purchase, so if you feel the Apple iPad Air 13 isn’t the right fit, you still have options. Learn more https://www.att.com/wireless/return-policy/. To keep you informed if its past 14 days, new Apple devices, including the iPad Air, usually come with a one-year warranty. If you have any questions about your iPad bought from or replaced by Apple, contact Apple Support.