Noticed that three of the lids were already bent when unpacking them. You woulda thought I’ve had them for awhile already.
No, I would not recommend this to a friend.
Response from RachaelRayBy DR, cr, January 26, 2023
We're sorry to hear about your experience. Please contact our Consumer Relations expert, so that we can have an opportunity to assist you with your order, by calling 1-800-214-8369, Monday through Friday, 7:30am to 3pm PT (Pacific Time) excluding holidays. We are confident we can help!
Over a year ago I was at someone's house for a 3 day visit. Over and over again I spotted the homeowner cooking on bright orange pots and pans. I helped clean the dishes and they cleaned up so well after cooking up our meals awesome. I turned over the pans and they were marked Rachael Ray. I decided to order the large pot to try. Loved it and saved extra money over a year to buy and replace the set I already had. I am so pleased and thrilled with this new set that replaces my extremely high end set purchased at Sir La Table.
I love the color … this is my second set in 7 years . I do not put the pans in the dishwasher, but the lids and they come out beautiful with no water spots. Cooking and cleaning is so easy!
Already chipping only been one month.I have followed all the directions for care.
No, I would not recommend this to a friend.
Written by a customer while visiting RachaelRay
Customer Rating
1
Is It Really Non Stick ???
on March 23, 2024
Posted by: Tony
from Michigan
I bought this like a month and a half ago and the non stick stainless part is peeling away , and food is sticking to the bottom and it’s leaving particles in my food which is very disappointing me .
No, I would not recommend this to a friend.
Response from RachaelRayBy Cookware Specialist, April 19, 2024
Thank you for reaching out to us and we apologize to hear about your cookware. If you believe your cookware is defective, we would appreciate the opportunity to evaluate your cookware to determine what is taking place using our online warranty. You can submit a warranty claim at support.rachaelraykitchenware.com. We honor the lifetime warranty on products with manufacturing defects; if your cookware is found to be defective, your cookware will be replaced.