Customer reviews from Bentgo
Kids Stainless Steel Leak-Resistant Lunch Box
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
224
4 Stars
75
3 Stars
36
2 Stars
15
1 Star
23
84%of customers recommend this product.
(
264 out of
315)
Customer Reviews for Kids Stainless Steel Leak-Resistant Lunch Box
Posted by: Mdla
Verified Purchase:Yes
My kids love it! Durable and functional, easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
1
Hard to Close
on June 23, 2025
Posted by: Melissa87
I bought the Bentgo stainless steel lunchbox hoping it would be a durable option, but the latches are way too stiff. They’re so hard to close that even I struggle with them — and my son can’t close it at all on his own. That completely defeats the purpose of sending it in his lunch bag. It looks nice, but the design just doesn’t work in real life. Really disappointed, especially for the price.
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, June 23, 2025
Hi Melissa,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box latches. We understand how frustrating this must be, and we want to make it right.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box latches. We understand how frustrating this must be, and we want to make it right.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Customer Rating
2
Peeling paint
on August 11, 2025
Posted by: Ser22
I bought this a year a half ago and the pink paint peels off constantly and gets everywhere - it’s very otherwise okay but I don’t want my kids eating paint chips.. so need to replace it unfortunately
Response from BentgoBy Customer Service, August 12, 2025
Hi Ser22,
We’re really sorry to hear about the paint peeling on your Bentgo Kids Stainless Steel Lunch Box. That’s definitely not what we want for you or your little ones! Our products are backed by a warranty, and we’d love to help get this sorted out for you. Please feel free to reach out to us anytime at support@bentgo.com or 714-668-0300, and we’ll do our best to find a great solution.
Thank you,
Jessica
Bentgo Customer Support
We’re really sorry to hear about the paint peeling on your Bentgo Kids Stainless Steel Lunch Box. That’s definitely not what we want for you or your little ones! Our products are backed by a warranty, and we’d love to help get this sorted out for you. Please feel free to reach out to us anytime at support@bentgo.com or 714-668-0300, and we’ll do our best to find a great solution.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Customer Rating
2
Not great for 3-4 year olds
on August 15, 2025
Posted by: jac22
My child couldnt close the lid and the return process was not hassle free - would think twice before ordering. .
The design was cute and the quality of the stainless steel seemed good
Response from BentgoBy Customer Service, August 15, 2025
Hi jac22,
Thank you for sharing your experience. We’re glad to hear you liked the Bentgo Kids Stainless Steel Lunch Box design and quality, but we’re sorry the lid was difficult to close and that the return process wasn’t smooth. Here’s a quick tip that may help with closing: press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal.
If you’d like, we can help troubleshoot further or find a lunch box that might be a better fit for your needs. Please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to assist.
Thank you,
Jessica
Bentgo Customer Support
Thank you for sharing your experience. We’re glad to hear you liked the Bentgo Kids Stainless Steel Lunch Box design and quality, but we’re sorry the lid was difficult to close and that the return process wasn’t smooth. Here’s a quick tip that may help with closing: press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal.
If you’d like, we can help troubleshoot further or find a lunch box that might be a better fit for your needs. Please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to assist.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Posted by: Sonya
Verified Purchase:Yes
Thought it was glued shut i had such a hard time opening it the first time. Also too big for the bentgo lunch bag and that wasn't clear in the description
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, August 15, 2025
Hi Sonya,
Thank you for sharing your feedback. We’re sorry to hear about the difficulty opening your Bentgo Kids Stainless Steel Lunch Box and that the fit with your lunch bag wasn’t as expected.
Here’s a quick tip that may help: To close the lid, press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
If you’re still having trouble or would like assistance finding a better bag fit, please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to troubleshoot with you.
Thank you,
Jessica
Bentgo Customer Support
Thank you for sharing your feedback. We’re sorry to hear about the difficulty opening your Bentgo Kids Stainless Steel Lunch Box and that the fit with your lunch bag wasn’t as expected.
Here’s a quick tip that may help: To close the lid, press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
If you’re still having trouble or would like assistance finding a better bag fit, please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to troubleshoot with you.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Customer Rating
5
Worth the money. Kids love the personalization
on August 15, 2025
Posted by: Julian L
Verified Purchase:Yes
Great lunchbox. Happy I went with the stanless steel so it’s easier to clean. Love the personalization too, worth the money
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
1
Disappointing! Hard to close the lid.
on August 18, 2025
Posted by: FrustratedMom
I returned these the day I received them. I ordered two for my 5 and 6 year olds and while the 6 year old was eventually able to close the lid, my 5 year old was unsuccessful after many long attempts. This is NOT made well for children. I would not recommend this for any age child.
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, August 18, 2025
Hello,
We’re sorry to hear about the challenges you experienced with the Bentgo Kids Stainless Steel Lunch Box.
Here’s a quick tip that may help:
How to Close the Lid: Press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
We appreciate your feedback as it helps us continue improving our products. If you’d like further assistance, please feel free to reach out to us directly at support@bentgo.com or 714-668-0300.
Thank you,
Jessica
Bentgo Customer Service
We’re sorry to hear about the challenges you experienced with the Bentgo Kids Stainless Steel Lunch Box.
Here’s a quick tip that may help:
How to Close the Lid: Press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
We appreciate your feedback as it helps us continue improving our products. If you’d like further assistance, please feel free to reach out to us directly at support@bentgo.com or 714-668-0300.
Thank you,
Jessica
Bentgo Customer Service
Written by a customer while visiting Bentgo
Posted by: Brahmini
Verified Purchase:Yes
Closing the box is tough for kids.as they are very tight to close ,the joints of the box also we should lift it pull and close ,it’s not worth to buy
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, August 20, 2025
Hi Brahmini,
Thank you for sharing your feedback. We’re sorry to hear that closing the Bentgo Kids Stainless Steel Lunch Box has been difficult. We want this product to be both secure and easy to use for little hands, so we truly appreciate you bringing this to our attention.
Here’s a quick tip that may help: Press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
We’ll be reaching out to you directly to offer additional support and ensure you’re fully satisfied with your lunch box. If you’d like, you can also connect with us anytime at support@bentgo.com or by phone at 714-668-0300. Please know your purchase is backed by our 2-year warranty, and we’re happy to help troubleshoot or provide a solution.
Thank you,
Jessica
Bentgo Customer Support
Thank you for sharing your feedback. We’re sorry to hear that closing the Bentgo Kids Stainless Steel Lunch Box has been difficult. We want this product to be both secure and easy to use for little hands, so we truly appreciate you bringing this to our attention.
Here’s a quick tip that may help: Press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day.
We’ll be reaching out to you directly to offer additional support and ensure you’re fully satisfied with your lunch box. If you’d like, you can also connect with us anytime at support@bentgo.com or by phone at 714-668-0300. Please know your purchase is backed by our 2-year warranty, and we’re happy to help troubleshoot or provide a solution.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo