Customer reviews from Bentgo
Kids Stainless Steel Leak-Resistant Lunch Box
Average customer rating
4.3
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
212
4 Stars
66
3 Stars
29
2 Stars
12
1 Star
15
85%of customers recommend this product.
(
246 out of
288)
Customer Reviews for Kids Stainless Steel Leak-Resistant Lunch Box
Customer Rating
4
Love stainless steel
on February 3, 2023
Posted by: Melisa
We have had these for several months now and they hold up great. I love stainless over plastic for obvious reasons, especially for my children. Sometimes the handles that open it up are slightly hard for them to get open, but the rest of it makes up for it. I love the little compartment and the little silicone container that comes with it.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
2
Latches broke twice, paint peels after 30 days
on February 9, 2023
Posted by: Alyssa83848492
I bought two blue stainless steel at the beginning of the school year. Within a month, both had to be replaced due to manufacturing errors with the latches that caused them to break off at the weld. After 6 months, almost all of the paint has chipped off. Now the lunch box, backpack, and our dishwasher are constantly covered in blue paint chips. There’s no good way to take the rest of the paint off without scratching the metal. Would not buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting Bentgo
Customer Rating
5
Great stainless steel lunchbox for kids
on February 16, 2023
Posted by: pintsizecat
My 4yo has been using her Bentgo stainless steel lunchbox for ~1.5years and we are very happy with this purchase. I've also recommended this lunchbox to my mom friends and my daughter's classmates, and they too have been happy with their purchases.
Pros:
- It is a great *leakproof* stainless steel lunchbox (although we really haven't tested with anything super liquidy or soupy).
- The lunchbox is durable -- we have not had any paint issues with the grey one. I avoided the colored ones because of the paint issues that I've seen in other reviews. There is a small dent on the lid but it doesn't impact the functionality and we covered it with a waterproof sticker. For what it's worth, we only handwash this lunchbox.
- I like the option for 3-4 compartments (as opposed to other lunchboxes with multiple compartments). Each compartment holds a good amount of food.
- Great customer service -- responded quickly to address the back hinge coming off.
- It is a great *leakproof* stainless steel lunchbox (although we really haven't tested with anything super liquidy or soupy).
- The lunchbox is durable -- we have not had any paint issues with the grey one. I avoided the colored ones because of the paint issues that I've seen in other reviews. There is a small dent on the lid but it doesn't impact the functionality and we covered it with a waterproof sticker. For what it's worth, we only handwash this lunchbox.
- I like the option for 3-4 compartments (as opposed to other lunchboxes with multiple compartments). Each compartment holds a good amount of food.
- Great customer service -- responded quickly to address the back hinge coming off.
Cons:
- The lunchbox is a bit heavy -- but I think this comes with any stainless steel containers.
- The front latches were a bit challenging for small hands, but at 4yo, my daughter is able to open and close this by herself. (A friend said that the newer version of this container is easier to open though.)
- One of the back hinge came off -- but customer service was great and responded quickly to address the issue (I hope the newer version also addresses this).
- The lunchbox is a bit heavy -- but I think this comes with any stainless steel containers.
- The front latches were a bit challenging for small hands, but at 4yo, my daughter is able to open and close this by herself. (A friend said that the newer version of this container is easier to open though.)
- One of the back hinge came off -- but customer service was great and responded quickly to address the issue (I hope the newer version also addresses this).
Overall, I recommend this lunchbox. I don't think you'll be disappointed!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Erin DiAngel
Verified Purchase:Yes
It’s sturdy and a great option if you’re trying to reduce plastic. Very well made and arrived right on time. Very happy with our purchase!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Good enough but not perfect
on February 27, 2023
Posted by: MikeK
I bought two kids' lunch boxes and loved the plastic-free components and leak-proof features. However, after just three rounds in the dishwasher, one of them started peeling paint. Fortunately, Bentgo promised a free replacement under warranty, which is great.
I would recommend this to a friend!
Response from BentgoBy CS, March 14, 2023
Hi Mike,
Thank you for purchasing our Bentgo Kids Stainless Steel and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Thank you for purchasing our Bentgo Kids Stainless Steel and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Written by a customer while visiting Bentgo
Posted by: Valeria1
Verified Purchase:Yes
we loved the stainless steel container - very sturdy and good design. Washes well and holds enough food.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Great lunch box
on March 2, 2023
Posted by: AmyBSS
We’ve used this for 1.5 years for every school day lunch for my 5/6 year old. It never leaked and certainly was used hard. I’d highly recommend. I like how it’s not plastic and one piece. One of the back binding pieces came loose and bentgo just sent me a new replacement no questions asked after hard use. Love the product and company. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Krystal Williams
Verified Purchase:Yes
Cute metal lunch box, disappointed that the additional silicone snack box gets a weird residue after washing
Response from BentgoBy CS, March 14, 2023
Hi Krystal,
Thank you for purchasing our Bentgo Kids Stainless Steel Leak-Resistant Lunch Box and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Thank you for purchasing our Bentgo Kids Stainless Steel Leak-Resistant Lunch Box and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Written by a customer while visiting Bentgo