Customer reviews from Bentgo
Fresh Version 2 Lunch Box
Average customer rating
4.8
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
796
4 Stars
111
3 Stars
9
2 Stars
3
1 Star
6
98%of customers recommend this product.
(
839 out of
856)
Customer Reviews for Fresh Version 2 Lunch Box
Customer Rating
4
Excellent customer service
on August 14, 2023
Posted by: nikkim
I gave 4 stars because I received the Bentgo box broken. I contacts customer service and they sent a replacement (has not arrived yet, fingers crossed it's not broken). The customer service rep that helped me was wonderful! Love the quick attention and that I don't have to send them a broken box (so wasteful on packaging transportation costs). My son can't wait to get his new box! Happy New School Year everyone!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Excellent Service
on August 14, 2023
Posted by: NiaFox
My kids love using these lunchboxes. So many designs and colors to choose from. It’s very durable and leakproof. I had an issue that was promptly addressed by their exceptional customer service. A+
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Great, but not leak proof
on August 15, 2023
Posted by: Pasta Salad
I bought the set of 2 from Costco and loved it at first, but it is unfortunately not “leak-proof” as it claims. I had pasta salad in one of the compartments and by the time I got to work, my bag and it’s contents was covered with the vinaigrette. I had it latched properly so that was a bummer, but at least now I know. Also, if someone sees something in the photos that indicates I did not latch it properly and that caused the leak, please let me know!!
No, I would not recommend this to a friend.
Response from BentgoBy CS, August 15, 2023
Hi,
Thank you for purchasing our Bentgo Fresh Lunch Box and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Thank you for purchasing our Bentgo Fresh Lunch Box and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Written by a customer while visiting Bentgo
Customer Rating
5
Perfect to my kids
on August 15, 2023
Posted by: Ohad
That is the third year that I'm buying those to my kids. Easy for me to clean and for them to use. Very durable.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Excellent customer service!
on August 17, 2023
Posted by: Natalie W
We recently went on a family trip and took our Bentgo Fresh lunch boxes with us. At some point, we lost the divider that went inside. Upon arriving back home, I emailed the customer service team and inquired where I could purchase a new one. They were beyond helpful! I will continue to buy this brand for all my kiddos!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Love them
on August 17, 2023
Posted by: Mar1994
I bought this lunchbox a year ago and I love how it keep the food fresh.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Love it
on August 17, 2023
Posted by: Mar1994
I bought these a year ago and I love how it keep the food fresh for several hours.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Love this product!!
on August 17, 2023
Posted by: KarlaM
These are my kids favorite containers. If there’s any issues the customer service is amazing.
I would recommend this to a friend!
Written by a customer while visiting Bentgo