Customer reviews from Bentgo
Bentgo - Kids Chill Lunch Box - Purple
Average customer rating
4.5
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
520
4 Stars
123
3 Stars
55
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
609 out of
670)
Customer Reviews for Bentgo - Kids Chill Lunch Box - Purple
Customer Rating
1
mold in lid
on October 16, 2025
Posted by: lunch box
This lunch box is very difficult to clean.the lid has mold and I have tried bleach and many soaps and scrubbed throughly. It will not go away. Keep in mind we thoroughly wash it as soon as it comes home from school and the mold appeared while being stored for vacation.
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, October 16, 2025
Hi Annette,
Thank you for contacting us—we fully understand your concern.
Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Chill Kids Lunch Box stays mold-free, our customer service team will be happy to address this further.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Customer Support
Thank you for contacting us—we fully understand your concern.
Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Chill Kids Lunch Box stays mold-free, our customer service team will be happy to address this further.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Posted by: DGold
Verified Purchase:Yes
The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Sara
Verified Purchase:Yes
I’m not sure if the issue is with the item I received or if it’s just how this product is made, but the inner compartments don’t fit properly. The pieces feel loose and keep shifting, which makes the lunchbox a bit inconvenient to use. I expected the compartments to lock in place, but they don’t sit securely at all.
I would recommend this to a friend!
Response from BentgoBy Customer Service, December 3, 2025
Hi Sara,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Chill Mini Lunch Box not locking properly.
We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Chill Mini Lunch Box not locking properly.
We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Posted by: Christena
Verified Purchase:Yes
The product is excellent to keep fresh until school lunch break.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: katherinemv
Verified Purchase:Yes
It’s really nice and functional. I absolutely love the color.
Written by a customer while visiting Bentgo