Customer reviews from Bentgo
Bentgo - Kids Chill Lunch Box - Purple
Average customer rating
4.5
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
520
4 Stars
123
3 Stars
55
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
609 out of
670)
Customer Reviews for Bentgo - Kids Chill Lunch Box - Purple
Customer Rating
3
Too big
on July 20, 2025
Posted by: Val12345
Great idea but it doesn't fit in regular lunch box.... I bought 2 and I can't use it for my child
Response from BentgoBy Customer Service, July 20, 2025
Hi Val1234,
Thank you for sharing your feedback. We're sorry to hear that the Bentgo Chill Max lunch box didn’t meet your expectations and didn’t fit your child’s lunch bag. We know how important convenience and compatibility are for busy parents and little ones.
We’d love the chance to make this right and help you find a better match—we offer a variety of lunch box sizes and styles to suit different needs as well as list the dimensions of our boxes on the product pages, which can assist in selecting the right size for your needs.
Please feel free to reach out to us at (657) 275-3738 or support@bentgo.com. We’d be happy to assist you!
Thank you again for your input, and I hope we can help you find a lunch box that better suits your needs.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We're sorry to hear that the Bentgo Chill Max lunch box didn’t meet your expectations and didn’t fit your child’s lunch bag. We know how important convenience and compatibility are for busy parents and little ones.
We’d love the chance to make this right and help you find a better match—we offer a variety of lunch box sizes and styles to suit different needs as well as list the dimensions of our boxes on the product pages, which can assist in selecting the right size for your needs.
Please feel free to reach out to us at (657) 275-3738 or support@bentgo.com. We’d be happy to assist you!
Thank you again for your input, and I hope we can help you find a lunch box that better suits your needs.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Customer Rating
5
Exactly what we need and good quality!
on July 24, 2025
Posted by: Kate S
My 4.5 year old has had these for I think almost two years now and we love them. They are exactly perfect for what we need. They keep cold without an ice pack; I just stick it in his regular backpack and when he gets to school it doesn’t need to take up their limited fridge space! We use the big compartment for the main meal, the medium one for a side, and the small ones for a second side and a treat. I regularly send him to school with yogurt in the big section and I’ve never had a problem with leaks (as long as he closes it properly, which he hasn’t had trouble with for the past year). We have three so we don’t need to wash them every day, but they do go in the dishwasher easily and they’re also super easy to clean by hand! We’ve had these same ones for the whole two years and they’re amazing. He’s getting hungrier so I just bought these coordinating snack boxes as well. Really good product!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
2
Ice pack needs work
on July 29, 2025
Posted by: RoRo
I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, July 30, 2025
Hi RoRo,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting.
This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting.
This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Posted by: Jacqueline
Verified Purchase:Yes
Beautiful! I bought this for my preschool daughter for the new school year and opt to have it personalized. Its absolutely beautiful! I can't wait for her to use on the first day of preschool.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Guri
Verified Purchase:Yes
I love these cute little boxes my kids love them and it does the job what it says.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
1
Tray lifts with lid
on August 9, 2025
Posted by: Ash1284859
Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.
No, I would not recommend this to a friend.
Response from BentgoBy Customer Service, August 9, 2025
Hi Ash1284859,
We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution.
Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST.
Thank you for sharing your feedback, and we truly appreciate the opportunity to assist.
Warmly,
Jessica
Bentgo Customer Support
We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution.
Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST.
Thank you for sharing your feedback, and we truly appreciate the opportunity to assist.
Warmly,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Posted by: Olivia
Verified Purchase:Yes
The color and quality are fantastic! I love that it has the freezer tray to keep my child's food fresh until lunch time.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Alex
Verified Purchase:Yes
Very compact. The food stays cold and this Bentgo is a good size
I would recommend this to a friend!
Written by a customer while visiting Bentgo