Customer reviews from Bentgo
Kids Stainless Steel Leak-Resistant Lunch Box
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
224
4 Stars
75
3 Stars
36
2 Stars
15
1 Star
23
84%of customers recommend this product.
(
264 out of
315)
Customer Reviews for Kids Stainless Steel Leak-Resistant Lunch Box
Customer Rating
5
Great box, but colors peel off quickly.
on October 4, 2025
Posted by: Rachel
Color peels off quickly. Get plain steel instead..
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Great, but lunch tastes like soap
on October 17, 2025
Posted by: Soap2030
Bought this lunchbox over a year ago and after washing in the dishwasher, my preschooler’s food all taste like soap :( love the container size and just trying to make it so he can eat his lunches again!
Response from BentgoBy Customer Service, October 17, 2025
Hi Soap2030,
Thank you for taking the time to share your Bentgo Kids Stainless Steel Lunch Box experience. We’re glad to hear you love the size and design of the lunchbox, but we’re sorry to learn about the issue with a soapy taste after washing.
Sometimes dishwashing detergents can leave residue in silicone components or tight-seal areas, which may cause lingering taste or odor. We’d love to help you resolve this. A simple deep-clean method or replacement of the affected parts may quickly fix it so your little one can enjoy their lunches again.
Please reach out to us at support@bentgo.com or 714-668-0300, and our team will be happy to assist you right away.
Thank you,
Jessica
Bentgo Customer Support
Thank you for taking the time to share your Bentgo Kids Stainless Steel Lunch Box experience. We’re glad to hear you love the size and design of the lunchbox, but we’re sorry to learn about the issue with a soapy taste after washing.
Sometimes dishwashing detergents can leave residue in silicone components or tight-seal areas, which may cause lingering taste or odor. We’d love to help you resolve this. A simple deep-clean method or replacement of the affected parts may quickly fix it so your little one can enjoy their lunches again.
Please reach out to us at support@bentgo.com or 714-668-0300, and our team will be happy to assist you right away.
Thank you,
Jessica
Bentgo Customer Support
Written by a customer while visiting Bentgo
Posted by: Lance
Verified Purchase:Yes
I love that it does not leak between compartments.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Fine but pops open easily
on November 6, 2025
Posted by: Davedcdc
We just got this and it's roomy and sleek, it generally does an ok job.... but our daughter is reporting that the clasps will often pop open if she drops or bumps her backpack. Maybe it's because we're "overpacking it" but the only thing we've packed that's too wide for the depth of the box has been a hardboiled egg. That give you an idea of the room on this thing.
TL;DR Good size width and length, but depth it lacking and the clasps cause it to open too easily
Response from BentgoBy Customer Service, November 7, 2025
Hi Davedcdc,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box popping open.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box popping open.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Posted by: Spuddy
Verified Purchase:Yes
Beware - These are only dishwasher safe on the upper rack. If you wash them on the lower rack then the paint will peel off. If you stick a name tag on them, even with low adhesion magic tape and then pull it off again, the paint will come off too. These metal lunch boxes are way too expensive to have the paint peel off this easily. It's also sometimes difficult to close the lid with the flappy hinges especially for younger kids. There's a technique to it that they don't seem to grasp.
Response from BentgoBy Customer Service, November 18, 2025
Dear Spuddy,
Thank you for sharing your detailed feedback on the Bentgo Kids Stainless Steel Lunch Box. We are very sorry to hear about the issues you experienced with the paint peeling and the difficulty your younger children are having with the closure.
We sincerely apologize that the paint has peeled from your lunch box. You are correct that the lunch box is designed to be top-rack dishwasher safe for convenience, and we understand your frustration that washing it on the lower rack caused damage. We also appreciate you bringing up the issue with name tags and the closure, as this is valuable feedback for our product team.
For the best long-term care, and as mentioned on our website, the box is top-rack dishwasher safe and hand washing is recommended to preserve the leak-resistant seal and locking clips.
If you would like to discuss this further or explore options, please contact our customer support team directly at support@bentgo.com or 657-275-3738.
Thank you,
Jessica
Bentgo Customer Support
Thank you for sharing your detailed feedback on the Bentgo Kids Stainless Steel Lunch Box. We are very sorry to hear about the issues you experienced with the paint peeling and the difficulty your younger children are having with the closure.
We sincerely apologize that the paint has peeled from your lunch box. You are correct that the lunch box is designed to be top-rack dishwasher safe for convenience, and we understand your frustration that washing it on the lower rack caused damage. We also appreciate you bringing up the issue with name tags and the closure, as this is valuable feedback for our product team.
For the best long-term care, and as mentioned on our website, the box is top-rack dishwasher safe and hand washing is recommended to preserve the leak-resistant seal and locking clips.
If you would like to discuss this further or explore options, please contact our customer support team directly at support@bentgo.com or 657-275-3738.
Thank you,
Jessica
Bentgo Customer Support
Response from BentgoBy Customer Service, November 18, 2025
Hi Spuddy,
Thank you for taking the time to share your feedback about your Bentgo Kids Stainless Steel Lunch Box. We are sorry to hear about it being hard to close and peeling off.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Bentgo Support
Thank you for taking the time to share your feedback about your Bentgo Kids Stainless Steel Lunch Box. We are sorry to hear about it being hard to close and peeling off.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo