Customer reviews from Bentgo
Bentgo - Kids Chill Lunch Box - Aqua
Average customer rating
4.5
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
520
4 Stars
123
3 Stars
55
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
609 out of
670)
Customer Reviews for Bentgo - Kids Chill Lunch Box - Aqua
Customer Rating
3
Giving it a second try!
on September 16, 2023
Posted by: Wilki2
We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!
I would recommend this to a friend!
Response from BentgoBy CS, September 18, 2023
Hi Simone,
Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Written by a customer while visiting Bentgo
Posted by: AmAm
Verified Purchase:Yes
Great concept, slow delivery. Built-in ice pack is genius. Great colors and sturdy feel. Seal/bumper also seem durable. It took about three weeks between placing my order and receiving it. Accurate delivery timeline would be welcome - if it’s going to be 3 weeks, just say so.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Cassie
Verified Purchase:Yes
Took forever to get them but I Love the lunch boxes so far and my toddler a adore them
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Excellent lunch box
on September 19, 2023
Posted by: crete
Excellent lunch box! Does not leak at all! I put watermelon in one of the compartments and the sandwich was dry after being transported in a backpack.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
4
Really cool lunch box with ice pack
on September 20, 2023
Posted by: Jane
My kids love to use that lunch box. Love the color also and the fact that it keep the fond cold until lunch time. We had a problem with the closing feature of the lunch box, but great customer service fixed the problem fast.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Fabuloso!!
on September 20, 2023
Posted by: Evoleht
I bought this one year ago, and now I received another as replacement, because they have warranty.. excellent!!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Good lunchbox, good service
on September 20, 2023
Posted by: Jmom
We got this box to replace a bentgo brights, which was handed down to the next daycare child. This box went to K+1 with my older child. The cold pack is nice to keep the whole thing slim. I still send it in a lunch bag because while it's great at not leaking, kids aren't always great at properly closing-- despite them being very fully capable of operating the clasp. Kids 🤯
I top rack dishwasher the inner tray, it's held up great. The silicone lids of both my bentgo boxes (and the hinges of this one) developed mildew that stained. This isn't covered under warranty, but customer service is sending me new boxes anyway, and passed along the following tips for prevention:
- Wash with White distilled Vinegar regularly
- Cling wrap or other plastic over the lid interior
- Completely drying after each cleaning
I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.
- Cling wrap or other plastic over the lid interior
- Completely drying after each cleaning
I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Posted by: Lisa
Verified Purchase:Yes
Love it! Easy to clean! Ice pack tray is a great feature!
I would recommend this to a friend!
Written by a customer while visiting Bentgo