Customer reviews from Bentgo
Bentgo - Fresh Version 2 Lunch Box - Gray
Average customer rating
4.8
(926 Reviews)
Rating breakdown 926 reviews
5 Stars
797
4 Stars
111
3 Stars
9
2 Stars
3
1 Star
6
98%of customers recommend this product.
(
840 out of
857)
Customer Reviews for Bentgo - Fresh Version 2 Lunch Box - Gray
Customer Rating
5
It is leakproof!
on March 30, 2023
Posted by: Jessica
I have had these for over a year & use them 3-5 times a week for my son's lunches. They are truly leak proof, I have never once had a leak issue with these. The trays & dividers are dishwasher safe & the lid is very quick & easy to wash by hand. I have seen some people mention in reviews that the latches & hinges break easily but I don't find this to be true. I have had 2 boxes in regular use for over a year & have had no issues there either.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
4
Durable tray like lunchbox
on March 28, 2023
Posted by: ytalaganis
This is the most durable lunchbox in the collection. The top and bottom form a case on a hingle that locks over the food tray. This one gives the best clasp and seal. Ideal for older children or those that do not want to put much effort into closing clasps. Worry free because it will not break or get hurt in the dishwasher. Maybe it is too heavy and hard. This is why I have it one less star. I would like a cleaner shape, less curved and more slim for travel. I like the high gloss plastic. I would prefer raised letters instead of sticker letters for the Bentgo logo that could rub or wash off. To me, the appearance is as fun as the functionality. This lunchbox is a little big and clunky for me.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
4
Perfect lunchbox
on March 28, 2023
Posted by: Opva
Buy the fresh and kids lunch box package. I've really loved Bengo. The lunchbox fresh 3 days after buying my eldest son fell and the internal part broke and the external part was marked the blow, having a guarantee immediately contact me and they will solve it for me right away. The lunch boxes seem great to me, the only thing is that if we put food that contains or that the food itself has liquid such as watermelon, it was watered. This is why we only use them with dry food.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Damage
on March 28, 2023
Posted by: Opva
The lunch box helps a lot for children's lunch, but for dry products, since if you put food that has some liquid, everything is watered while closed, an example when putting watermelon (the juice that the watermelon has was watered all). 3 days after purchase it fell and the internal part broke but the outside was marked by the strong blow that the lunch box had.
I would recommend this to a friend!
Response from BentgoBy CS, March 29, 2023
Hi Ornella,
Thank you for purchasing our Bentgo Fresh Lunch Box and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Thank you for purchasing our Bentgo Fresh Lunch Box and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Bentgo Support
(714) 668-0300
support@bentgo.com
Written by a customer while visiting Bentgo
Customer Rating
5
Love the lunchbox
on March 28, 2023
Posted by: Marie
The Bentgo is a go to for my granddaughter’s lunches. Perfect portions that keep foods separated and fresh. Even my granddaughter enjoys packing her pan lunches. Plus, it’s easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Good box, great customer service!
on March 27, 2023
Posted by: Mim S.
Bought this box a year ago. I accidentally dropped the tray today and they’re willing to do a one time replacement even though it was my fault. I think putting it in the dishwasher makes the plastic more brittle so I’ll only hand wash from now on.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
4
Perfect for work lunches- customer service is A+
on March 24, 2023
Posted by: kcarpenter
I want to give this 5 stars because customer service is amazing, but the hinges on my Fresh lunch box have broken twice. I only put the inside in the dishwasher and I am not rough with it, but somehow the plastic pins that hold the hinges on all of our Bentgo containers have had issues breaking. I wish they would use a metal pin that goes into the plastic, which would hold up so much better.
I also love that clips close easily. Sometimes I have to wiggle the tray to get it to seat correctly, but once clipped it seals tight. With the broken hinges, I am using rubber bands to keep it closed because don't want to try another one and keep adding to our graveyard of exteriors.
No, I would not recommend this to a friend.
Written by a customer while visiting Bentgo
Customer Rating
5
Perfect For Charcuterie
on March 24, 2023
Posted by: Gina
I love this lunch box. It is perfect for a traditional lunch or a cute charcuterie picnic. I love that the insert can be tossed in the dishwasher for easy cleanup. Pair this with the excellent customer service and I am a customer for life.
Written by a customer while visiting Bentgo