Customer reviews from Bentgo
Kids Lunch Box
Average customer rating
4.7
(765 Reviews)
Rating breakdown 765 reviews
5 Stars
622
4 Stars
104
3 Stars
21
2 Stars
9
1 Star
9
97%of customers recommend this product.
(
685 out of
709)
Customer Reviews for Kids Lunch Box
Customer Rating
4
Great but dips leak into other compartments.
on January 17, 2025
Posted by: Christi
We love this bento box. However, we’ve found that dips leak into the other compartments so we have to put them in a separate container. Maybe there’s a trick I’m missing, but it definitely doesn’t work for me now.
Written by a customer while visiting Bentgo
Customer Rating
1
Request for a replacement or cash back
on January 20, 2025
Posted by: Fazz
Used the lunch box for couple of months and both the locks broke just upon a touch
I would recommend this to a friend!
Response from BentgoBy Customer Service, January 21, 2025
Hi Fazz,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Lunch Box breaking. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. In the meantime, one of our team members has contacted you to help you with your replacment.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo.
We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Lunch Box breaking. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. In the meantime, one of our team members has contacted you to help you with your replacment.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo.
We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Posted by: Nina
Verified Purchase:Yes
Loved being able to personalize. Don’t dishwash it
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
1
Hard for a kid to work!
on February 27, 2025
Posted by: MelisMcD
Not kid or adult friendly! Too hard to put together, broke one of the prongs off the lid almost immediately. Hard to put it together, especially for a child hard to clasp together. What sad is I bought three!
No, I would not recommend this to a friend.
Response from BentgoBy CS, February 27, 2025
Hi MelisMcD,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Boxes. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Boxes. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Written by a customer while visiting Bentgo
Customer Rating
4
Love the product, hate that it broke.
on March 4, 2025
Posted by: Jojean
Love the product, but the lips to secure the lid have both broken off. Is there a way to purchase a replacement COVER? We still have the inside, was hoping we might have some options to re-use what we already purchased.
I would recommend this to a friend!
Response from BentgoBy CS, March 4, 2025
Hi,
Thank you for your purchase, and for sharing your feedback. We are saddened that your Bentgo Kids broke. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Customer Service
Thank you for your purchase, and for sharing your feedback. We are saddened that your Bentgo Kids broke. We understand how frustrating this must be, and we want to make it right.
Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
Customer Service
Written by a customer while visiting Bentgo