We received a Bentgo box as a gift for my daughter, and unfortunately mold grew in the silicone seal. I contacted customer support and they are promptly sending us a new one. Thank you so much!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
2
Not as sturdy, but great customer service!
on September 29, 2023
Posted by: TexasPeach77
We got the blue confetti lunch box and insulated bag for my son about 2 months ago. The shell of the lunch box is see through and feels much thinner than our previous box (monster truck print). Within a little over a month of normal school use, the lid of the shell was broken. We had to switch back to the monster truck box while waiting on our replacement. On the upside, the customer service was super quick to respond. With a couple of pictures in an email, they were shipping out a new one to be here in 2 to 5 days! I love our Bentgo products, we have a lot of them. This is the first issue we have had and they handled it very well!
No, I would not recommend this to a friend.
Response from BentgoBy CS, September 29, 2023
Hi Virginia,
Thank you for purchasing our Bentgo Kids Lunch Box and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica Bentgo Support (714) 668-0300 support@bentgo.com
Written by a customer while visiting Bentgo
Customer Rating
5
Great quality
on October 1, 2023
Posted by: Turner
This has made packing lunches so much easier. I love all the compartments to pack food in which add variety to the lunch. The container is high quality and does not leak.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
4
Amanda M
on October 1, 2023
Posted by: Amanda M
We’ve had this lunch box for over a year. Just recently found some of what I believe are mold spots on them. I contacted customer services, they have been great to deal with. We still recommend these boxes for the kiddos.
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
My daughter loves!!!
on October 2, 2023
Posted by: Courtney
I bought this for my daughter when she was coming home from school not finishing her lunch because she didn’t have enough time to open everything! This lunch container helped tremendously with helping her be able to finish her lunch in a timely manner! Wouldn’t ever switch back to not using this!!!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
3
Love it but hate it
on October 2, 2023
Posted by: Zaynab
Great lunch box but grew mold over night will buy more but keep an eye out
I would recommend this to a friend!
Response from BentgoBy CS, October 2, 2023
Hi Zaynab,
Thank you for purchasing our Bentgo Kids Lunch Box and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica Bentgo Support (714) 668-0300 support@bentgo.com
Written by a customer while visiting Bentgo
Customer Rating
5
Love our Bentgo Box!
on October 2, 2023
Posted by: Kimber
Great box for packing little lunches and keeping items separated! Could never pack a lunch without one!
I would recommend this to a friend!
Written by a customer while visiting Bentgo
Customer Rating
5
Great lunchbox!
on October 3, 2023
Posted by: Akobie
My kids have loved this bentgo boxes for years! It’s easy enough for little fingers to open and keeps food nicely separated.