Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX85C Electronic Cutting Machine with Built-in Scanner - Charcoal
Average customer rating
4.5
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
100
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
7
99%of customers recommend this product.
(
86 out of
87)
Customer Reviews for Brother - ScanNCut DX SDX85C Electronic Cutting Machine with Built-in Scanner - Charcoal
Customer Rating
5
ExactlyWhat I Wanted!
on October 25, 2023
Posted by: Barbara
from Connecticut
I bought this to so,sly scan and cut stamped i ages and it works perfectly for this task. It has saved me hours of cutting by hand!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Cutting Machine
on January 13, 2022
Posted by: Cynthia in Denver
from Denver, Colorado
I received my SDX85M, yesterday, and I absolutely love it. I have the Cricut Maker, also. But, my ScanNCut will be used much more. I love the auto blade technology. I’ve completed a project, already. All of my drawings and outlines can be easily scanned and cut. I think both machines are great, but I like the ScanNCut the best. Why did I wait this long to try it? Don’t know! So happy!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Endless possibilities for projects
on April 30, 2021
Posted by: Brenda518
from Houston, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
I am so impressed with this Scan n cut machine so far! I’ve been working on making some labels for containers, but am excited to try out other projects too. Next, I’ll be doing a vinyl transfer. It’s very user friendly, and was very easy to figure out. I had it set up and ready to cut within 5 minutes. It cut quickly and efficiently. Couldn’t ask for anything better.
I am so impressed with this Scan n cut machine so far! I’ve been working on making some labels for containers, but am excited to try out other projects too. Next, I’ll be doing a vinyl transfer. It’s very user friendly, and was very easy to figure out. I had it set up and ready to cut within 5 minutes. It cut quickly and efficiently. Couldn’t ask for anything better.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
NOT GOOD FOR SMALL BUSINESS
on April 5, 2023
Posted by: STACII
from Jamaica
The machine is easy to use but the design studio is in CAVEMAN TIMES. The studio is too limited for a small small business owner, if only they would at least try to compete with silhouette and circuit. you can't even have multiple design tabs open like in the sil and cricut studios. BROTHER PLEASE USE THIS CONSTRUCTIVE CRITICISM AND IMPROVE YOUR CANVAS WORKSPACE.
Response from brother-usa.comBy Brother, Customer Service, April 6, 2023
Thank you for your recent feedback about CanvasWorkspace. We appreciate your comments, and will be happy to forward the suggestion for future consideration.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and quiet!
on May 8, 2021
Posted by: Elle
from New York, NY
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. It's my first cutting machines, so there was definitely a learning curve to figure out how to use it. I was pleasantly surprised that I did not need to connect the ScanNCut to a device. It also took some patience to get the outline the way I wanted when there wasn't a strong contrast between the background and image. The ScanNCut detects the cut marks on the mat after a while as well. It cuts pretty fast and it's not as noisy as I thought it would be. I'm really enjoying using the Brother ScanNCut cutting machine!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointed
on January 22, 2021
Posted by: Puzzled
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest review. Honestly I was disappointed with this product. I was so excited to get it, but once I pulled it out of the box it was very overwelming, and unless you have computer capabilities and time to watch videos to understand the product it just is overwelming. The accessories for this brand too are hard to find and expensive. I wish this came with more accessories, and more of a bigger info how to use book since not everyone has video watching capabilities.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service, January 25, 2021
Hi, we understand the Brother SDX85M was overwhelming and we can understand your disappointment. We'd like to help. The Brother SDX85M can be used as a stand a lone machine. Our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love it!!
on May 12, 2021
Posted by: Crafty fun girl
from Pennsylvania
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This Brother ScanNCut is wonderful! It is easy to set up and use. There are so many different projects you can do with this machine from making scrapbook cutouts to custom stickers, tshirt iron-on and so much more! I love the touchscreen feature and the fact that it has it's own internal memory for saving designs for future use. If you are into craft projects, I think you will love this machine as much as I do!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Video don't cut it for me
on January 19, 2023
Posted by: Mojo
This product is so complicated that you really need a class to learn it. A class where when you're doing something wrong but no idea what, you will have someone there to give guidance.
Response from brother-usa.comBy Brother, Customer Service, January 19, 2023
We would love to help with your Brother ScanNCut SDX85M. We also have more videos at the links below:
https://support.brother.com/g/b/faqlist.aspx?c=us&lang=en&prod=hf_sdx85meus&ftype3=100041
https://www.youtube.com/@BrotherCrafter
If we can provide further assistance or help answer any questions, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://support.brother.com/g/b/faqlist.aspx?c=us&lang=en&prod=hf_sdx85meus&ftype3=100041
https://www.youtube.com/@BrotherCrafter
If we can provide further assistance or help answer any questions, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com