Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX85C Electronic Cutting Machine with Built-in Scanner - Charcoal
Average customer rating
4.5
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
100
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
7
99%of customers recommend this product.
(
86 out of
87)
Customer Reviews for Brother - ScanNCut DX SDX85C Electronic Cutting Machine with Built-in Scanner - Charcoal
Customer Rating
5
Great item to have!
on March 4, 2021
Posted by: Sashajalisa
from Michigan
[This review was collected as part of a promotion.] I recieved this product for free from Brother in exchange for my honest review of the SDX85S. The machine is thee coolest product I own for my small business. I love that it's not too large in size so it takes up only a little bit of my workspace. The set up was very easy with clear instructions that were provided. I love the color options they had to choose from, I chose Blue and absolutely love it! I can print stickers and have them precisely cut (even with many angles). I love how minimal noise the SDX85S makes. Truly a blessing to have going through as many stickers as I do. Overall I'd highly recommend this product and will continue to make all fun shapes and sizes out stickers. Can't wait to try other projects!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Making crafting a breeze!
on February 2, 2021
Posted by: Didi78
from Brooklyn, NY
[This review was collected as part of a promotion.] I received this item from Brother in exchange for my unbiased opinion and review.
First off, I love the color! I also love the settings and the images preprogrammed! It gave me a lot to play with as I was trying to use the machine. I must say that it made my starter project easier, and it’s going to help tons with the labels for my business! No more bland packaging for me - which is great! This is definitely a great machine that’s easy to use.
First off, I love the color! I also love the settings and the images preprogrammed! It gave me a lot to play with as I was trying to use the machine. I must say that it made my starter project easier, and it’s going to help tons with the labels for my business! No more bland packaging for me - which is great! This is definitely a great machine that’s easy to use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Satisfied Customer
on March 7, 2023
Posted by: Faith Of God
from Milwaukee Wisconsin
I love my machine, I am learning to use it very well. I do have one problem I can only use one mat. I brought ands new one and a scanning mat and’s neither of them will work, it says the mat can not be recognized.
Written by a customer while visiting brother-usa.com
Customer Rating
4
First time machine owner here
on July 10, 2024
Posted by: lkryb
from Ohio
Mat longevity and Canvas Workspace is not as good as could be. Canvas is not as user friendly as other cutting machines. I was hoping for an easier way to offset sentiment stamps. Seems like a lot of "tricks" are needed to be successful. Love the machine and its internal software.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointed
on September 5, 2024
Posted by: Sabrina D
from Texas
So I really wanted to love this, but honestly I don’t. It’s really not much better than my silhouette. I bought the t to make it easy to cut out letters and stuff for my classroom after I have either printed it or laminated it. Sometimes it didn’t even seem to scan it correctly, other times the mat wasn’t sticky enough ( it’s brand new). The ease of use wasn’t as easy as I expected. The app or software is terrible (could be my lack of knowledge with the program) but I am pretty tech savvy. Overall just disappointed I paid so much for it.
Response from brother-usa.comBy Brother Customer Service, September 6, 2024
We understand you are experiencing issues with your Brother SDX85S machine. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Loving It
on January 27, 2023
Posted by: SKCollins
from Austin, TX
I bought this to replace my Artistic Edge 15" which I didn't use that much. I was intrigued by the scan option. OMG, I use my Scan n Cut all the time. The scan feature is amazing. I no longer will be buying matching dies for my stamps. It's so easy to scan the image and cut it out. And you don't even have to turn your computer on. And scraps are easier to use because you scan them in and know exactly if the cutout fits. I just love this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
No instruction manual
on February 2, 2023
Posted by: SueS
from ILLINOIS
Lack of instructions are a huge obstacle to using the machine. At a minimum, there should be a key describing each symbol.
Response from brother-usa.comBy Brother, Customer Service, February 7, 2023
Learning a new machine can be difficult. We apologize for any inconvenience. Please see the link below for the instructions for the Brother ScanNCut SDX85S:
https://download.brother.com/welcome/doch101450/snc3_om03_en.pdf
If you need further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://download.brother.com/welcome/doch101450/snc3_om03_en.pdf
If you need further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Mats wear out quickly
on June 4, 2022
Posted by: MKraus
from New York
The reason why it is 2 stars is the mat wears out very quickly and buying new mats are expensive. you have to use painters tape to hold the paper down to cut otherwise it moves all over.
The machine is great. Easy to use.
The machine is great. Easy to use.
Written by a customer while visiting brother-usa.com