Customer reviews from Char-Broil, LLC
Char-Broil - Performance Series 5-Burner Gas Grill with Cabinet - Stainless Steel and Black
Average customer rating
3.5 out of 5
3.5
(14 Reviews)
Open Ratings Snapshot
Rating breakdown 14 reviews
5 Stars
6
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
58%of customers recommend this product. 
(
7 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Char-Broil - Performance Series 5-Burner Gas Grill with Cabinet - Stainless Steel and Black
Customer Rating
5 out of 5
5
5 main burner grill
on September 15, 2023
Posted by: tem7744
from Baton Rouge, LA.
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Very good grill for residential use. Easy to assemble and cooks quite well.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 19, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Good value for money!
on March 30, 2022
Posted by: John King
from Tampa, FL
Gender:Male
Length of ownership:1 year or longer
I have just bought my third Char-Broil grill in 15 years and I am well pleased with the quality of the equipment, the service and technical support, and the value for my money. It,s not the most expensive grill on the market, but it is well made and holds up well if you take care of it. My Char-Broil grill allows me to produce a range of grilled meats and vegetables for my family and friends.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
HIGHLY RECOMMEND
on July 9, 2024
Posted by: steph1374
from alvin, texas
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
first off, amazing grill. she has been going strong with and without a cover! secondly, we just went through hurricane beryl and left our grill on our back patio. this grill flew (yes, flew) from one side of our patio right off the other, made a 4 foot drop and after picking it up and putting the grill plates back on SHE IS IN MINT CONDITION. we even grilled our dinner on it right after! very happy with our investment and the sturdiness of this product. once again, HIGHLY RECOMMEND.
I would recommend this to a friend!
Response from Char-Broil, LLCBy StacySMEJuly 10, 2024
Thank you for your review. Happy grilling!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Love it!
on December 10, 2022
Posted by: crabberdavid
from North Port, Florida
Gender:Male
Length of ownership:6 months
Got this grill as a gift 3-4 years ago. A very nice upgrade from our previous 3 burner model.
Keeps a nice even temperature when cooking and is a joy to use.
It sits out on our lanai rain or shine uncovered so a part rusting here or there is expected and anticipated. No big deal. Ordering parts is quick and easy and putting them on is simple.
All in all for the price, this is a great grill!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2 out of 5
2
Below Average Grill for price
on April 25, 2022
Posted by: DLTX
from Texas
Gender:Male
Length of ownership:6 months
This was my first experience with this 5 burner, The quality of the burners were below average, The first time used only three of the five burners worked. At closer inspection two of the five
Burners had rust issues. Please Note: I received as a gift. It’s been two year and I have replaced the burners and the flavor bars 6 times, due to rust issues. It has been cover from day one.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy DustinSMEApril 26, 2022
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to best investigate and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Big enough!
on July 22, 2024
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
Wanted more space on the grill for all my meat! Easy to assemble, perfect grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy StacySMEJuly 23, 2024
Thank you for your feedback, happy grilling!!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Great Value!
on April 5, 2022
Posted by: Uruguayo
from Doral FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Took me 2 x 2 hours to assembly and so far 5 great barbecues.
I am happy with the heating power and the easy electronic ignition.
I love the cast iron grill.
It made me look great with my Argentinian friends!
Response from Char-Broil, LLCBy SMEOctober 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1 out of 5
1
Waste of money
on December 22, 2021
Posted by: Rk528
from Langhorne, Pa
Gender:Male
I bought this yesterday for a Christmas present and assembled it today. All 3 grates move freely the lid is no where near flush with the sides. The whole firebox is off.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy DustinSMEDecember 24, 2021
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we'll be able to investigate and help.
Written by a customer while visiting Char-Broil, LLC
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