Customer reviews from Charbroil
Char-Broil - Performance Series TRU-Infrared 2-Burner Gas Grill - Stainless Steel/Black
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
9
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
0
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Char-Broil - Performance Series TRU-Infrared 2-Burner Gas Grill - Stainless Steel/Black
Posted by: chasinova
from schenectady ny
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
i have a 4 burner tru infrared grill and have to keep replacing cooking grates every couple of years these new cooking grate design seems to eliminate that will look into new 4 burner grill with amplifire grates
I would recommend this to a friend!
Response from CharbroilBy SME, November 23, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: Paul78
from Atlanta
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
So far so good great small grill with high heat power!
I would recommend this to a friend!
Response from CharbroilBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Charbroil
Customer Rating
5
Best grill I have owned
on October 29, 2022
Posted by: M Remus
from Seattle, WA
Gender:Male
Length of ownership:1 year or longer
We use this grill 3 to 5 times a week with the best of results. Great size, perfect for our large condo type deck. This grill truly grills all meats and vegitables to perfection. I have had more success with this grill than all others in my 50 years of grilling!
I would recommend this to a friend!
Response from CharbroilBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Charbroil
Customer Rating
2
Too Hot
on September 13, 2023
Posted by: Ruuu
Gender:Male
Length of ownership:1 month
This grill will not go below 400 degrees even with a new regulator and controls. Can't slow cook a chicken or a very thick steak!
No, I would not recommend this to a friend.
Response from CharbroilBy SME, October 18, 2023
Have your tried offset cooking? Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Charbroil
Posted by: Scout2
from Vermont
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Easily to assemble, looks great, works wonderfully
I would recommend this to a friend!
Response from CharbroilBy SME, November 6, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: Kdossin
from Chelmsford, MA
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
The new grilling technology cooks the food nicely, but the new grates are more difficult to clean than the old grates.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Great Deal
on March 30, 2025
Posted by: Robert L
We have been looking to downsize our charbroil and this grille is just we were looking for and at a great price
Written by a customer while visiting Charbroil
Customer Rating
3
Not as good as previous versions
on May 31, 2025
Posted by: Randal S
The grates, heat shields, and hood design have changed. The materials of all components are a thinner gauge. Overall design and ease of assembly is commendable. Overall quality is not great due to light materials, but it works.
Response from CharbroilBy Alex, Customer Care, January 19, 2026
"Thanks for taking the time to leave a review. We’re sorry to hear that you weren’t fully satisfied. If you’d like, please reach out to us at 1-866-239-6777 to discuss what we can do to improve your experience."
Written by a customer while visiting Charbroil