Coffee is wonderful and arrives in a timely manner. However, I had to call customer service as the order was sent with 11 bags instead of the 12 bags I ordered.
This product is bitter and lacks flavor. They need to depreciate this bad roast. I always order a blonde pour over because I know their Pike Place is very bitter / harsh and is no way a medium blend. The only problem with ordering a pour over is they'll take anywhere from 15 to 60 minutes to get it done... Yeah, I've been forgotten about while I wait for a pour over. -_-