Customer reviews from Newair
NewAir - 76-Bottle Dual Zone Wine Fridge with Low-Vibration Ultra-Quiet Inverter Compressor, Adjustable Racks, Digital Thermostat - Silver
Average customer rating
4.1
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for NewAir - 76-Bottle Dual Zone Wine Fridge with Low-Vibration Ultra-Quiet Inverter Compressor, Adjustable Racks, Digital Thermostat - Silver
Customer Rating
1
Died after 1.5 years
on May 26, 2024
Posted by: Bill
from Temecula, CA
One day it worked, the next day it didn't. If I unplug it and plug it back in the screen lights flash for a brief second and then it goes dark and doesn't work. Was happy with it before that. Now I have to figure out what to do with 50 bottles I've been aging.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Died in 2.5 years. Would not recommended .
on January 3, 2024
Posted by: Bummed Owner
from Santa Clarita
Fridge was fine while it lasted. Bought it in March 2021, died December 2023. Out of warranty, unable to fix, really disappointing
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Alfredo
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product and looks awesome in my living room. #sweepstakes
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NWC076SS00. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NWC076SS00. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Fantastic Wine Fridge and Customer Service
on November 24, 2023
Posted by: Will
from Napa, California
Thank you newair for taking care of a problem i experienced with my 76 bottle fridge. I am very pleased with the customer service I received and attention to my problem. I am now back up and running, writing this review as my many bottles chill. I live in Napa, wine country California and have an extensive collection of wines; additionally, i own 5 other (humidors & ice maker's) from newair which all are functioning perfectly. I recommend this unit (newair products) and appreciate their attention to resolving my service needs.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC076SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC076SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Quiet Operation, Excellent Customer Service
on January 27, 2023
Posted by: Scott B
from San Diego, CA
We bought this in Sept 2022 and were very pleased with it. Since we have an open floor plan this unit is close to our living area having a quiet unit is important for us and this fridge is very quiet. We also are pleased with the response when we called customer service with questions. Good product, great customer service.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing Dual Zone Performance
on October 24, 2022
Posted by: Lina
from Florida
I use the upper area for my sparkling wines and it holds a very cold temperature, while on the bottom I store red wines at a much warmer temperature. The performance of this Temperature controlled appliance meets all my wine needs. I own three of them and can't be happier with the quality of my purchase. The 76 bottle is just the right size for me too. One of them is dedicated 100% for my White Burgundy Collection. The other one stores 100% red wine at the perfect temperature. A very nice feature is a water reservoir located behind the unit, near the compressor. The water helps to keep the inside of the fridge with the right amount of humidity for the wooden racks and corks to not dry and crack. It looks cool as well, specially with the lights on. Definitely recommend this NewAir appliance for keeping the wines in perfect condition. If you care enough for your wine storage, this is the way to do it. Amazing value! It overdelivers for the price.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
No way to fit in 76
on August 9, 2022
Posted by: amit
from MA
No matter how you configure it, other than removing all the racks, there is no way to fit in that many bottles. Best case 44 bottles. When i asked customer service they said they had no idea and it would take 2-3 weeks to figure it out.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Excellent product
on April 2, 2022
Posted by: Will
from Napa CA
Received very well packed on a pallet, set it up, waited a few hours and plugged in; can't quite get 76 bottles inside. Am thrilled with the look and quality, holding temps for whites and reds to temp setting (verified with independent thermometer) very pleased, it's pricy and meets my need to keep very pricy wine collection.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC076SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC076SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair